Autotask wallboardработы

Urgently looking for a Remote Technical Support Engineer (L2-L3 Level) who is having a good Experience in these categories as shown below: - 1. Windows Server/System Administration. 2. Backup Administration and Setup. 3. Remote Monitoring Management Too...looking for a Remote Technical Support Engineer (L2-L3 Level) who is having a good Experience in these categories as shown below: - 1. Windows Server/System Administration. 2. Backup Administration and Setup. 3. Remote Monitoring Management Tools like Kaseya, Datto, ConnectWise or Ninja etc. 4. Office365 Administration and Email Migration. 5. End User Technical Support. 6. Ticketing Tools like Autotask or ConnectWise Manage. 7. Communication Skills should be very good (This is Must) Note:- 1. Evening Shift (Full time- 7.30 Pm IS...

I need our completed ticket email to include client review. 1-4 stars goes to landing page that allows comments on how we can do better. 5-star goes directly to our google page to write a review.

...IT Technical support to clients around the world. They currently use Autotask to manage the lifecycle of support activities. Time entries are added to tasks completed in Autotask to track support effort. We are looking for the development of integration that allows Autotask time entries to create timecards record in Servicely. TECHNICAL SCOPE Desired Result: Extract Time entries from Autotask API and create time cards for each time entry against a monthly timesheet High-Level Requirements: 1. Extract Task Number / Short Description / Comments / Time Stamp / Total Hours from every Autotask job that an engineer has worked on 2. Create a monthly Timesheet automatically on the 1st of the month specific for the Autotask time entries (scheduled...

Looking for a Data engineer who can help me to do some task I need insert into Autotask only same type of item: product, customer, opportunities.

J'exécute plusieurs rapports une fois par mois. J'ai besoin de les filtrer et de les ordonner pour présenter les résultats. Je fais la plupart de ces tâches manuellement. Les fichiers de base sont des .csv et je les télécharge manuellement depuis certains outils bureautiques. (Autotask, LogicMonitor, Webex) J'aurais donc besoin d'aide pour créer un modèle (template) dans lequel je pourrais télécharger les rapports de base, puis exécuter une sorte de macro ou d'automatisation pour obtenir les résultats souhaités.

Deliverables W...predecessors and an estimated duration of zero days. Activity Description Immediate Predecessors Estimated Duration A Excavate -- 14 B Lay the Foundation A 21 C Put up the rough wall B 63 D Put up the roof C 35 E Install the exterior plumbing C 42 F Install the interior plumbing E 56 G Put up the exterior siding D 49 H Do the exterior painting E,G 63 I Do the electrical work C 28 J Put up the wallboard F,I 35 K Install the flooring J 14 L Do the interior painting J 35 M Install the exterior fixtures H 14 N Install the interior fixtures K,L 35 What is the minimum total construction time? Enter your answer to the nearest day. On what day should Interior Plumbing start to achieve the minimum construction time? Must use pyomo and python and want PDF pictures of ent...

We are looking for a Dev to help us integrate Autotask and Slack. the Goal is to link a slack channel to a Ticket, Project and or opportunity in Autotask. Once linked we would like to send updates into the slack channel There are API calls for Ticket project and opportunity updates we just need power automate to trigger when an update is made and then post the details into the linked slack channels 1. Linking entities to slack channels a. Trigger on Update of existing Ticket -> Filter Only tickets with the Autotask UDF Field of “Slack Channel Name” filled out -> API Call to Slack to search Channel name and retrieve Channel ID->Update Autotask field “Slack Channel UID” with the Channel ID from Slack -> Send Message to Sla...

Hello, we are looking for an experienced programmer to build an integration between HubSpot and Autotask. Please only respond if you have experience with Autotask.

- Provide assistance with configuring and optimising Autotask to reflect business processes - Autotask experience required - Must be adept with designing and configuring Autotask to achieve required outcome - Must be willing to collaborate with various team members Autotask information can be found here:

Update existing wallboard files based on the attached word document. The fields don't seem to update correctly

We are implementing Autotask and looking for a consultant to help us complete it. We are a small IT company

We want to implement autotask in our professional services consultancy firm. We wish to use it for tracking opportunities, leads, projects, resourcing, scheduling, time and potentially invoicing. We have already acquired Autotask, just need a resource to assist implement it

As discussed Hamad. Payment on delivery, QA and fixes. Provided spec and files required. Thanks Mark.

Edit Description The software has to be built to allow multi-tenancy that will be a middle ware between Autotask, Xero and our app. There is a potential extension of project that is for documentation generation and policy template generation. We need to develop an app that connects to a ticketing system (Autotask) that allows users to submit tickets to us and allow them they snap photos, provide teamviewer ID and details. Source codes to be returned, app to be hosted on cloud platform (AWS ideally) and freelancer will need to sign a NDA. This software should be allowed for us to resell it by having a subscription model. Possibility for long term maintenance relationship. Importantly, i also need this person to do the UX/UI as well not just the programming part so hopefully ...

set up inventory and intergration with QuickBooks. We have the system already but are not using it to the fullest

I am looking for an Asterisk Expert to help us build a custom wallboard and dashboards for for our call center. I can discuss the project in detail with potential candidates in detail over chat. I would also like the freelancer to have an expert knowledge of asterisk and help improve our current setup and configuration where possible.

We are looking for an Autotask PSA & Datto RMM Expert to help us set up billing link to QBO

Using Autotask API and Quickbooks QODBC We are looking to query Timesheets within Autotask to pull the Customer and Work type from each time entry. We need to map that information to the Quickbooks timesheet entry. Currently the Quickbooks web connector file brings across the resource, date/time and duration but not the customer / job or service item information

We are a small, growing MSP and need to automate our ticketing, timesheet and invoicing processes.

We are looking for a **Certified SalesForce Developer,** to help us Integrate Salesforce into Autotask. ***Note if you are not a certified Salesforce developer, please do not bid for this project*** Scope:: Sales force to AutoTask When an Opportunity is set to WON in Sales Force, we need to send the Company Details, Contact Details, Opportunity Quote Details into AUTOTASK with the STATUS of WON. In AutoTASK: When an opportunity comes in with a WON Status, this will trigger a workflow to Generate a Sales Order inside AUTOTASK. Auto Task to Sales Force Once the AUTOTASK API successfully loads the SF Data , we need to add a note on the Opportunity in SF that the Order has been accepted by Finance.

I need assistance in building out the projects and servicedesk portion of autotask to ensure right classification and assignment. SLA to be managed correctly and investigations to be launched respectively.

The software has to be built to allow multi-tenancy that will be a middle ware between Autotask, Xero and our app. There is a potential extension of project that is for documentation generation and policy template generation. We need to develop an app that connects to a ticketing system (Autotask) that allows users to submit tickets to us and allow them they snap photos, provide teamviewer ID and details. Source codes to be returned, app to be hosted on cloud platform (AWS ideally) and freelancer will need to sign a NDA. This software should be allowed for us to resell it by having a subscription model. Possibility for long term maintenance relationship. Importantly, i also need this person to do the UX/UI as well not just the programming part so hopefully they have some...

Hi thomasjcollinson, I noticed your profile and would like to talk to you about my project. My company uses the BICOM hosted pbx which is Asterix based. I am looking to have a call centre wallboard created for internal use but also to have as an extra product we can sell on. Is this something you can help me with?

I need to streamline billing process in Autotask and tune up QB integration

Hi Thomas, We're looking for a wallboard for our small call center based on Elastix 4, please suggest if you have something that can work with Elastix 4 based on Centos 7.

Warning: If you do not have any experience in freeswitch or Fusionpbx it is not worth sending proposals, like web companies. Only people / companies that can prove that they have experience Installation and conf...Installation and configuration of WebRtc In the Back-End, I need you to create all the conditions for the front-end team to be able to create a contact center platform, such as: Create Agents Create Extensions Create Queues, Assign Agents to Queues Create outbound campaigns (power dial, manual, progressive, etc.) Create IVR Create domains Create recordings Music on Hold Mini CRM Breaks Reporting WallBoard Agent page, log in to queues and campaigns, answer calls with auto answer, mute, hold, transfer, script, request a break from the supervisor. I am available to detail th...

...a fast-paced environment. - Experience installing, troubleshooting, and maintaining the following: - All versions of Microsoft Windows (Desktop and Server) - Mac OSX experience (not required but is a plus) - Active Directory - Group Policy Objects - Desktop and server hardware - Microsoft Office 365 - DHCP - DNS - TCP/IP - Experience with RMM and PSAs. Essential Duties and Responsibilities: - Autotask Service Desk & Ticket Triaging - Full lifecycle service ticket management (end to end, customer service, communication, purchasing, expenses, follow up, QA, customer surveys, logistics and coordination of resources, escalations) - Dispatch of remote and onsite field technicians - Responsible for all client service, including customer satisfaction, soliciting client feedback and...

We are looking for a Certified SalesForce Developer, to help us Integrate Salesforce into Autotask. ***Note if you are not a certified Salesforce developer, please do not bid for this project*** Scope:: Sales force to AutoTask we need Contact information Opportunity information, Account information going from Salesforce and into AutoTask via API Auto Task to Sales Force From Auto Task we need Product Information going into Sales Force

Need a database that is easy to use and works on these platforms. Should be similar to Autotask but with some features watered down. Want it to almost be like the old user interface of Autotask

I do have some REST API connections to different systems. I want to get statistics stored from thease systems in a DB and be able to manage reports for statistics for different values.

It's a shipping container 8x20 which needs to have three portions. One room the ADA bathroom, second a grey water where the mechanical would be, and 3rd a second bathroom I need the floor plan and the 4 elevations You are to design (1) 8x20 ISO shipping containers that contain the following program. 1-floor plan, with 4 elevations of each wall. 1. private - Restroom wit...mechanical would be, and 3rd a second bathroom I need the floor plan and the 4 elevations You are to design (1) 8x20 ISO shipping containers that contain the following program. 1-floor plan, with 4 elevations of each wall. 1. private - Restroom with shower, ADA restroom with shower, operable window, mechanical space to include grey water tank & compost, primary material 4x8 sheets of RFP wallboard....

Hi Subrata B., I noticed your profile and would like to offer you my project. We can discuss any details over chat. We have several HTML templates in Autotask we would like to tune and make responsive Jason

We are seeking Help Desk Support Specialist for immediate openings. Fast-paced, professional environment supporting VOIP phones, desktops, laptops, servers, and hosted solutions for wide variety of customers You must be familiar with and be able to troubleshoot the following without any hand-holding: ...asked during the phone interview. The first sentence of your response should be "I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement". Failure to include that sentence will allow me to know who has read the entire job description and who has not. I look forward to working with you :) Microsoft certification a plus. MAC knowledge is a plus. Autotask experience is a plus. --- Skills: routers, switches, administrat...

Hi, I'm looking for a quote for a multi tenant PBX Wallboard. We will need an admin session to create the customer login details and assigned the tenant id. The customer need to login and only view their company calls. As per attached, its very basic and only need to show the external calls per day and reset at 12am. - Total Incoming / Outgoing external calls - Total Outgoing external calls - Total Incoming external calls - Total incoming external calls answered - Total incoming external calls missed Below : Total of above per hour but internal internal calls. On the Right : List the unreturned missed calls. So if an external caller calls in and the call was missed. Then the number need to stay on the screen until either the number has been called back or if the ca...

Wallboard for Asterix multi tenant Hi, We are looking to find someone in the UK, whom can build a custom professional wallboard for a Asterix multi tenant platform that we have supplied to us by a 3rd party. I believe from conversations with others this is quite easy to do via websockets and such. If you have any questions, please just let me know. I have attached a couple of mocked up impages to show the kind of thing we are looking for. Thank you

Hello, I need a development of a WallBoard in FusionPbx that has the following. Let it be multi-tenant Create a new Wallboard Choose whether it is just one queue or several (eg 1x1 with maximum 6x6) Each Queue on the Wallboard must have the following information: No. of Available Agents Number of Agents Paused Number of agents talking Number of Warp Up Agents Number of Calls Received Number of Answered Calls Number of calls waiting Calls answered in% (ex 70.38%) SLA (%) average service time (ex: 00:01:34) average waiting time (ex: 00:02:15) waiting time (ex: 00:03:05) Attached is a picture of a 6x6 wallboard (with 6 queues)

We have an html email template that was built by a third party and want to configure notification to include our branding for the Autotask system

...exported/emailed. -Future- Stage Two: Integrate with Autotask for ticketing - generate tickets and included pertinent information on what the error is and what was tried by the application. I'd prefer a direct integration with Autotask via their API rather than emails sent to an Autotask monitored email that's then parsed to generate a ticket. Some documentation/resources on the Acronis API: Additional information: Acronis and Autotask have an integration already. It allows for alerts to pass from Acronis to Autotask to generate tickets. The tickets are then

Hi I need an experienced developer with wallboard design , that understands a call center operation and wallboard requirements also reports , logon and logoff features etc. Thasnk

Looking for an expert to get support implementing FreePBX Queue Wallboard Module. Please share your hourly rate with previous experience.

We have an html email template that we built and want to configure for the Autotask system. The html email is not rendering properly in the system. Need you to be familiar with Autotask and coding out html emails.

My company business is about flooring and wallboard company. I do need a content writer to help me write all content regarding to product benefits and description, company background, services provided,

Hey, i want you to create Wallbaord for UCCX? Can you help me with that? Let me know if you can help me with this

FusionPBX wallboard to display

...in Security is good We need combination of R & S and Security # Excellent communication# Looking for NOC Engineer/Product Support Engineer who has at least 4+ years of experience in advanced NOC Engineer/Product Support Engineer, He should have ITIL awareness preferred and willing to work in 24*7 rotational shifts. Should have skills working on Monitoring & Ticketing Tools (SolarWinds, AutoTask etc.). Should have very good skills on creating technical documentation and preparing capacity/up time reports Should have very good communication and articulation skills Monitor and maintain network and associated software, including responding to tickets. Work with other departments, contractors and staff to ensure network operations. Identify, categorize and respond to...

Seeking an experienced helpdesk technician with amazing customer service skills and positive attitude. Must be available during 8AM - 4PM during business hours and not be serving other customers during this time frame. You will work as part of a small team, working with and managing a support queue for our customers in the USA. Experience working for an MSP is pre...general Windows support issues such as performance, printing, office apps, connection to shared drives, etc. Windows Server: Must understand active directory, group policy, folder permissions, domain controllers. Networking: solid network foundation knowledge is required. Must understand DNS, DHCP, WAN, LAN, Firewalls and OSI network model. Knowledge of MSP tools such as Continuum, IT Glue, Autotask, Kaseya etc. are ...

I am looking for somone who can create a simple form to create tickets on Autotask PSA

Asterisk Wallboard. Code php 5.6 Same layout as image below Management portal to control Wallboard Queues to show and which Agents by Queue to show and other settings as colour etc Able to setup more than one wallboard. Able to assign colours to Queues or Queue Groups Lookup Pause name and Agent name from another MySQL DB Only show top queue box if there is a Call waiting Colour change on Queue Box if over 5 calls or 10 calls waiting. (Yellow, Red) Colour change on Agent if over 20 minutes talk time and 40 minutes talk time. Allocate sort order to Queues or Queue groups. Agent last call record is the last call from any Queue

Create a button which can ## get the last invoice number from MYOB (Myob accounting tool: ## Enter the next invoice number in Autotask ##Create invoice from billing item in Autotask(Generate Batch ID) for the invoices ##Retrieve the generated invoice with batch ID ##Upload invoices to MYOB

Service company with assets located in client locations. Need consultation on how to track assets and use help desk ticketing software. Need to have reports of tickets by assets and/or by locations as well as time sheets for technicians. Currently using AutoTask as a solution but not using it to its full potential. Want to further implement it or could consider switching.