Customer retention formulaработы
Ищем специалиста в области технической поддержки, способного отвечать на вопросы клиентов на русском языке. Для принятия на работу в качестве сотрудника, просим предоставить голосовую запись на русском языке. Требования к работе: - Рабочий день продолжительностью 8 часов. - Отсутствие другой работы у сотрудника во время рабочего дня. - Ежедневный контроль работы осуществляется через личного руководителя для каждого сотрудника, поэтому строгое соблюдение графика работы обязательно.
...– список гостей с выручкой (фильтр – диапазон дат, фильтр - диапазон среднего чека гостя (нужно ввести рассчитываемую метрику в BI: средний чек = выручка / число заказов) – число заказов гостя – выручка по гостю в диапазоне дат (понедельная) Продукты – выручка по продукту в диапазоне дат (выбор в списке продуктов с указанной общей суммой выручки) (подневная, понедельная) Retention – retention по группам гостей retention - расчетная метрика. Пока делаем такие расчеты: По диапазону дат: – посетившие 1 раз и не вернувшиеся – вернувшиеся 1-2 раза (2-3 посещения в диапазоне) – 4-6 посещений – 7-10 посещений – 10+ посещений и график по объему каждой категории
...данных) подключенные к сайту. Нам нужны ПРОФЕСИОНАЛЫ своего дела. Заказчик очень требовательный. Если вы готовы, то обращайтесь! Our company is engaged in the import and disassembly of cars from Europe. We want a beautiful design, convenient search for spare parts on the website. Our and our partners, spare parts catalogs (database) connected to the site. We need PROFESSIONALS in their field. The customer is very demanding. If you are ready, then contact us! Задачи: 1) Создать сайт. 2)Дизайн 3) Совместная разработка функционала 4) Хороший поисковик запчастей 5) Подключение нашей базы данных к сайту 6) Работа со службами доставки Tasks: 1) Create a website. 2) Design 3) Joint development of functionality 4) A good search engine for spare parts 5) Connecting our database to the...
...ее нажатия прикрутить exchange rates (чтобы просто цеплялись с любого большого сайта) 2) вкладка payments копируем 3 окна(send,request,transfer ) и действия после нажатия на них 3)далее вкладку buysell пропускаем 4) вкладка contacts,создаем базу данных с логинами,закидываем туда пару штук и делаем механизм поиска. тут без дописывания имени,просто поиск и добавление по нику 5) вкладка settings,"customer number " делаем также рандомным+привязываем к человеку. Reference currency также копируем полностью. Your Usage копируем только визуально
Нужно создать приложения которое будет проверять есть ли возможность писать отзывы на товаре на сайте как это сделать руками: 1. Входим в аккаунт на амазоне 2. вводим ссылку и меняем номер асина 3. Нажимаем ентер,и видим есть ли возможность писать отзыв Добавил принскрин Мне нужно чтобы люди переходили с моего сайта в такое приложение, вводили емайл, вводили Асин своего товара и проверяли возможность написания отзывов
...InDesign. Потребуется подготовка картинок, наполнение, верстка и подготовка к полиграфии. _______________________________________________________________________________________________________ Technical knowledge is welcome, because the opinion of the designer-technician in the catalog of technical goods will be important for us. It is important to understand each other in the course of the work. Customer is a techie. There is an outdated catalog from 2017. It is necessary to change its content based on TK (about 10 pages). Design can remain the same, can be slightly adjusted to the taste of the artist. Source code is provided in InDesign. It will take the preparation of pictures, filling, layout and preparation for printing.
...данных (см требования в прикрепленных файлах) задача более расписана в "ПО 6", "ПО 7", "Техническое задание для ПО" необходимый дизайн который должен отображаться как в файле: "Сравнение - таблиц" ОБЯЗАТЕЛЬНО ПРОЧТИТЕ ТРЕБОВАНИЕ "ТЕХНИЧЕСКОЕ ЗАДАНИЕ К ПО"!!!!! Перевод: The main goal of the project is to record the customer for "car wash": the program (the calendar is located on the site). The client enters the site and sees the calendar. In the calendar, the customer chooses the necessary time to come to the "car wash", after choosing the desired time, the client receives SMS notification that he is recorded on the "car wash" for the time he chose (also for an hour (this time should ...
...traditional methods. Mission: Our company’s objective is to provide our customers with the most convenient and accessible loans on the market. We aspire to become an irreplaceable aid for those stuck in a difficult financial situation. Our Values: honesty, trust, respect for out clients and partners, constant growth and development Our target customer: Age: 18-55yo Professions: Different Income: From $150 a month and up Our main customer base are citizens of Kazakhstan and other countries. People who are in the situation that they need a small fast loan. For example: help pay rent, to pay for a fine, an urgent purchase and etc.....
...unique high-tech hardware and software make it significantly easier to get a loan compared to traditional methods. Mission: Our company’s objective is to provide our customers with the most convenient and accessible loans on the market. We aspire to become an irreplaceable aid for those stuck in a difficult financial situation. Our target customer: Age: 18-55yo Professions: Different Income: From $150 a month and up Our main customer base are citizens of Kazakhstan and other countries. People who are in the situation that they need a small fast loan. For example: help pay rent, to pay for a fine, an urgent purchase and etc.. Changing the current design by redrawing the depicted bill...
всем привет. хочу сделать приложение где люди будут выкладывать свои услуги, а именно - что они могут сде...данный проект только моим. или же часть работ оплачиваю я и мы вместе получаем прибыль с данного приложения. Hello. I want to make an application where people will lay out their services, namely - what they can do in repair. and the customer will post the tasks and the application will give him suitable masters. each master will have his own reputation, each master can view the tasks of customers and he will decide whether to give his contacts to the customer. so the masters will decide whether their contacts are freely available or are given out to the customer only after their personal consent.
Need to build in local internet payment () tool into web-site, made on () Also need to set customer domain name for this recourse (domain name and hosting already exist).
...Apple запчастей 13. Переделать фото с заменой экрана вместо 1100 поставить 600 грн 14. Слова Сервис, Поддержка, Лучшие цены, Ассортимент сделать не активными чтоб не выкидывали на верх сайта но при наведении они так как и сейчас меняли цвет. 15. Русифицировать мою учётную запись 16. Убрать Developmentgh by JamWebDesign 17. При восстановление учетной записи на сайта приходит письмо на почту от Customer Support назвать чтоб приходило от idetalki и уменьшить первую букву в слово Idetalki внизу всего текста, и убрать фотку с гиперссылкой на 18. Личный кабинет как на сайте 19. Когда находишься в учетной записи чтоб выйти надо справа нажать log out переименовать его в выйти. 20. При регистрации сделать чтоб можно было заходить с помощью Facebook или VK 21. При наведение
...Apple запчастей 13. Переделать фото с заменой экрана вместо 1100 поставить 600 грн 14. Слова Сервис, Поддержка, Лучшие цены, Ассортимент сделать не активными чтоб не выкидывали на верх сайта но при наведении они так как и сейчас меняли цвет. 15. Русифицировать мою учётную запись 16. Убрать Developmentgh by JamWebDesign 17. При восстановление учетной записи на сайта приходит письмо на почту от Customer Support назвать чтоб приходило от idetalki и уменьшить первую букву в слово Idetalki внизу всего текста, и убрать фотку с гиперссылкой на 18. Личный кабинет как на сайте 19. Когда находишься в учетной записи чтоб выйти надо справа нажать log out переименовать его в выйти. 20. При регистрации сделать чтоб можно было заходить с помощью Facebook или VK 21. При наведение
Адаптация 6 HTML версток под email рассылку. Interspire builder.
Требуется специалист для продвижения сайтов компании в поисковых системах и привлечению на сайты новых клиентов.
...компании? Вид презентации (общая, каталога продукции, проекта, товара или услуги, отчета и т.д.): General Цели и задачи презентации: Present products, services and experience Основа презентации (анимация, 3D модели, фотографии, видео, текст, графики, таблицы или другое) Powerpoint presentation with text, tables, charts and smart visualization Идея презентации: To attract customer attention to our company, to move customer to communicate with us. Использование презентации (демонстрация, раздача на носителях клиентам, рассылка по электронной почте и т.д.) PPT presentation Требования к оформлению носителя презентации: Дизайн и оформление презентации (придерживаться ли фирменного стиля, цветовая гамма и прочее): modern design with connection to current company sty...
Create a database in ms access. transportation of people.rnEntering data: first and last name. personal code. Date and time Journey. payment status. arrival city.rncondition supply as 10 ride free. It is necessary to base showed 10 customer triprnrn??????? ???? ? ms access. ????????? ?????.rn???? ??????: ??? ? ???????. ???????????? ???. ???? ? ????? ??????????? . ?????? ??????. ????? ????????.rn???????, ?????? 10 ??????? ?????????. ???? ????? ???? ?????????? 10 ??????? ???????
Необходимо создать платформу для создания шаблонов объявлений на eBay. Drag&Drop builder. Движок такой же как и Widgetchimp.com. 1. Регистрация пользователей 2.Интеграция платежной системы (PayPal,Stripe) 3. Интеграция Ticket системы (Customer Support) 4.Возможность интеграции шаблонов в Magento, m2ePro и т.д 5. Одним словом создать копию
Продажа лицензий на программное обеспечение. 50 $ с одной лицензии. Выплата в течении одной недели после продажи. Внимательно посмотрите вложенные видеоролики. Всю необходимую информацию предоставлю на русском языке. Вы также можете по согласованию с покупателем осуществлять после продажное обслуживание и обучение персонала. Покупателями могут быть владельцы малого и среднего бизнеса (кафе, рестораны, магазины, тренинговые центры, турбазы, вобщем все, кто нуждается в постоянном росте числа клиентов и увеличении товарооборота.
Обслуживание программного и аппаратного обеспечения разл-х организаций.
Всвязи с введением проэкта на новые локации,требуются Customer Service Managers со знанием польского,норвежского,польского языков.
добрый вечер мне надо немного консультация по по воду SIP server, так как я новичок нечего не понимаю в этом Проблема в следующем, поставщик номеров пишет: We don't provide SIP trunks to customers for softphones. If however the customer has his own server he will need to allow the following IPs through the firewall. ( - ) ( - ) ======= тоест выходить чтобы принимать звонки на их номера мне надо свой SIP server? Вы можете советовать как можно решить эту проблему?
...rent book - he can`t to copy or download that PDF, it is important. 2) I added to my site STARTSWITH module (red alphabet in the top-middle under search) - but when you scroll down page - half of letters diasppears - I need fix it (look at attachment) 3) add EDIT button to LATEST 10 ORDERS module in admin dashboard after VIEW. (look at attachments) 4) in site - in ORDER HISTORY page Remove CUSTOMER and add there BOOK(s) names and maybe little changes more. Write freelancers - only who have enaugh experience in coding (php) and CMS (opencart) ПО РУССКИ : мне нужен: 1) У меня онлайн книжная магазина на ОпенКарт. Мне нужна создать систему аренды книг: должен работать так: Арендуеш какую то книгу (за денги или за бонус очки) и у ебя появляется доступ к данной книге (в фо...
Разработка и создание тематических баннеров для сайтов компании, тексты к баннерам предоставляются заказчиком / Creating banners for the company's websites; texts for banners are provided by the customer.
...to implement the task of mapping a custom notification as a banner or widget in the user's browser. It is planned that the system will consist of two parts, the server and client. The client part is a script that runs in the browser user then defines the type of device and it refers to the server side. The server part on request and generates a response identification data and then displays the customer notified. Under the project, there are many nuances that need to be implemented so that all parts will explain before work. I suppose that for the realization this task need a specialist on for the client side javascript and php, mysql server-side Необходимо реализовать задачу отображения настраиваемого уведомления в виде баннера или виджета в браузере пользователя. Планир...
...demands and needs of the Russian territory. In my work I ensure the high professionalism and expertise, which together with commercial experience, allows potential customers to find adequate responses to their needs quickly and flexibly, and receive reliable service and support. The contacts with distributors of the sector allows me to meet every need or special request, directing the customer to the supplier only according to its needs, providing a complete support in the first person. I guarantee to find the best solution for you ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- меня зовут ...
...demands and needs of the Russian territory. In my work I ensure the high professionalism and expertise, which together with commercial experience, allows potential customers to find adequate responses to their needs quickly and flexibly, and receive reliable service and support. The contacts with distributors of the sector allows me to meet every need or special request, directing the customer to the supplier only according to its needs, providing a complete support in the first person. I guarantee to find the best solution for you ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- меня зо...
Need to do: 1. Add the ability to add new products to the site for all users after registration. The u...in the personal account must be created a section where he can see them added products. 2. Add a message system with which users of the site can ask questions about this product sellers. When a user receives a message that has to messages on the icon should appear registrations Unread. 3. Add a rating system vendors as the site or in which performance rating depends on customer feedback after the buyer receives delivery of the goods. 4. Add "seller shop" where the user can view all items that are put up for sale by the seller. Items in the store must be broken down by category ( or ) 5. Dress up shop in our design (we provide for yourself)
Нужна программа для создания базы данных, которая будет вытягивать информацию про клиентов с сайтов: , , Требуемая информация: Номер телефона клиента, марка автомобиля и краткое описание. Need a program to create a database that will draw customers with information about the site: , , information: Phone customer, car, and a brief description.
...E-commerce Platform: Shopify Design and Feature Requirements: - I have some ideas for the design, but I need professional guidance to bring them to life. - I am open to suggestions for additional features that can enhance the user experience. Integrations: - I need specific integrations, such as payment gateways and email marketing services, to streamline the online purchasing process and enhance customer engagement. Skills and Experience: - Proficiency in designing and customizing Shopify websites. - Strong understanding of e-commerce best practices and user experience design. - Experience integrating various third-party services and APIs into Shopify. - Ability to provide professional guidance and suggestions for design and feature enhancements. If you have the skills and e...
Build Customer Database w/Images - Import into ZoHo CRM I am looking for a skilled freelancer to build a customer database with images and import it into ZoHo CRM. The ideal candidate for this project should have experience in data entry and CRM management. Customer Database: - The database should include customer information along with their corresponding images. - The images to include in the database are vehicle images. List of Customers: - I do not have a list of customers yet. - The freelancer will be responsible for gathering customer information based on the provided photos. Project Scope: - The number of customers to be included in the database is currently unknown. - This will be an ongoing project, and the freelancer should provide an estim...
Basic website but with functionality for the customer to be able to send through a query that is sent to an email inbox.
...with Mikrotik. Project Requirements: - The freelancer should be able to push the queue through the API on Mikrotik. - The integration should include monthly billing usage. - We need to be able to add montly utilisation to our existing billing - We need to be able to display Montly Usage Download / Upload total per month on customer dashboard - We need to be able to send a Queue creation when specifiing a Internet Plan with a defined IP trough our admin interface for customer. we were using powercode previously to do that Ideal Skills and Experience: - Strong proficiency in PHP programming language. - Prior experience with API integrations. - Familiarity with Mikrotik and its API. - Knowledge of monthly billing usage implementation. If you have the required skills and e...
...panel, it should redirect to a page searching for a driver with the service_id. This is the same service the user selected in the control panel, and I believe you've already completed about 90% of this task. In the customer application, I need a scheduled trip feature. The customer should be able to select a specific time and date. When confirmed by the driver application, a notification should be sent to the driver 3 hours before the scheduled time. In the driver application, not the customer application, there should be an option to request a specific trip for a particular customer. For example, a field should appear where the driver can input the customer's phone number. Upon entering the customer's phone number, a trip should be assigned ...
Project Description: Add return shipping and refund policies on website I am looking for a skilled developer to add return shipping and refund policies to my website. The policies should be displayed on a separate page. Skills and Experience: - Experience with website development - Knowledge of HTML and CSS - Familiarity with e-commerce platforms - Understanding of customer service best practices Requirements: - Create a separate page on the website to display the return shipping and refund policies - Ensure the policies are clear and easy to understand - Implement the chosen return and refund policy (not mentioned by the client) - Make sure the policies are easily accessible for customers Timeline: - The project needs to be completed ASAP Please include your past experience wi...
I am looking for a freelancer to help me with a project to start a new enterprise in the technology industry. The project is for personal use and I expect it to be completed within 1-2 weeks. Skills and experience needed: - Strong knowledge and experience in technology and software development - Ability to create and develop innovative and user-friendly tech...- Understanding of the startup and entrepreneurial environment - Excellent communication and collaboration skills to work with a team The ideal freelancer for this project should have a passion for technology and a track record of successfully launching new ventures. They should be able to bring creative ideas and solutions to the table and have a strong understanding of the market trends and customer needs in the technology...
The brand name should NOT be more than 7 characters. I should be able to purchase the .com domain for that brand name. An example brand name is "clixlo" which is already taken by some other company. I am seeking a creative and skilled freelancer to suggest a modern and techy brand name and logo for my all-in-one software, which focuses on Webhosting and CRM (Customer Relationship Management). The ideal candidate should have experience in branding and logo design, with a strong understanding of the tech industry. Key Requirements: - Brand name should reflect innovation, as the software aims to provide cutting-edge solutions in Webhosting & CRM. - Logo design should be minimalist, conveying a sleek and modern aesthetic. - The freelancer should possess a good understand...
Hi, We are looking for a creative individual with understanding and ex...them ideal for use outdoors, for example: At the beach Next to a swimming pool Camping At a restaurant Amazon product listing link: - Having just started selling, we have little data on exactly who our customers are. However, through qualitative market research as well as some interviews we have identified the following information on our customer base: - Families or groups wanting to play cards, a traditional all-inclusive form of socialising -Advetenutirsts, Outdoorsy, Freedom, Experience driven If you're interested please submit a cover letter along with any work that you feel is relevant and we can discuss the project in further details Kind regards, Jake
...seated Tai Chi, and Seated Dance/Zumba. These classes are customized to meet the needs of seniors, some of which have physical and/or mental limitations. Our classes range anywhere from 45 min to 60 min and all classes are 100% seated and body-weight (i.e. no equipment). For more information on the classes that we teach, please click here. Experience: The ideal candidate has experience in sales, customer service, is highly self-motivated, has excellent interpersonal skills, strong verbal and written communication skills, is proficient in Microsoft Office, and has experience using Mojo dialer. Work Location: This is a remote position. You are free to work from wherever you would like! Interview Process: The interview process is composed of two steps: an application and a 30 min...
We have a cleaning service that operates in mulitple areas in the U.S. We want a Spanish and English speaker. We need a Customer Service Representative that can handle Inbound Calls, Outbound Calls along with text and email communications. The role will require to have a computer with at least 8GB of ram and 2 computer screens. CSR will be scheduling, rescheduling customer bookings, hiring and coordinate with cleaning team. We use Ring Central, Maidiily CRM, Pipedrive CRM for leads and Google Sheets. We are searching for a friendly and positive person to join our nights & weekend shift (EST 6p-11p). We can be flexible with time but person needs to demonstrate that they can be at a computer and reply immediately. Big plus if you use a phone headset that cancels out su...
I am looking for a skilled freelancer to create a website for my mechanic shop. The website should have the following features: - Online appointment booking system for customers - Service and pricing information section - Customer testimonials page Design Preferences: - I have specific design ideas for the website and would like the freelancer to incorporate them. I have this theme and want to use and change it to fit for my work. I will pay 250 CAD Content: - I need the freelancer to create the content for the website. Ideal Skills and Experience: - Web design and development - Experience in creating online appointment booking systems - Strong graphic design skills - Ability to create engaging and professional content
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I am looking for a freelancer who can develop a WhatsApp bot for my homestay business. The bot should have the following specific features: - Automated respo...WhatsApp bot for my homestay business. The bot should have the following specific features: - Automated responses: The bot should be able to provide automated responses to customer inquiries and FAQs. I do not have a specific platform or tool in mind for the bot development, but I am open to suggestions from the freelancer. I have a deadline for when the WhatsApp bot should be fully operational, which is within a week. Skills and experience required for the job: - Experience in developing WhatsApp bots - Knowledge of different platforms and tools for bot development - Ability to create automated responses for custo...
I am looking for a freelancer who can create a WhatsApp bot for my homestay business. The bot should have the following functionalities: - Booking and reservation management - customer service and feedback - complaints management - Frequently asked questions and information provision - Customer feedback and reviews collection I require the bot to have advanced interaction complexity, with the ability to ask open-ended questions to users. As for the platform or technology for bot development, I'm not sure and I need advice from the freelancer.
Bilingual Survey Workers Needed for Customer Satisfaction Surveys Skills and Experience: - Fluent in English and Spanish - Excellent communication skills in both languages We are hiring for are online app. We have a new contract and need more help. Each three hour survey batch pays $300 dollars. Project Details: - We are looking to hire more than 5 bilingual survey workers for our customer satisfaction surveys - The main purpose of the survey is to assess and improve our customer satisfaction levels - Survey workers will be responsible for conducting surveys over the phone or in person - Workers should be able to effectively communicate with customers in both English and Spanish - The surveys will be conducted in a professional and unbiased manner - Survey workers ...
...and GTmetrix • Ability to research and find solutions for arising problems Your Responsibilities • Your main responsibility will be to research solutions to optimise our existing and future websites in order to get higher mobile SEO speed scores (optimisations for desktop are also welcome, but are not a priority); • Occasionally you may have to solve tasks which need PHP coding. For ex. a customer needs a special booking form integration/modification, CRM integration, etc. • Occasionally you may have to transform a non-WP website into a WP based one; • Occasionally you may have to make small modifications and updates to existing WordPress websites. Application Questions 1. Please fix the below: 2. <h1>Welcome to our Websiet<h1> <...
I am looking for a skilled...panel where I can easily update the menu, manage orders, and track customer feedback. - Customer feedback and rating system: It would be great to have a feature that allows customers to provide feedback and rate their dining experience. - Table reservation system: I would like to have a reservation system where customers can book a table in advance. Ideal skills and experience for this project: - Experience in developing e-commerce websites with menu display and ordering systems. - Proficiency in integrating payment gateways and ensuring secure transactions. - Knowledge of responsive web design and mobile optimization. - Familiarity with admin panel development and database management. - Previous experience in implementing customer feedba...
Project Title: Wordpress Plugins Modifications Descri...availability and user can choose the date and slot to buy tickets to get tickets(QR form Tickera) of their email. 2-Integration of above(point 1) customuzation with POS. -->Admin can assign Outlets(from POS) with Event Tikcet product types, along with their variation and quantity(from Tickera) -->The POS sales agent will be able to sell event tickets from the POS panel to the customer by checking the availability. -->If a customer purchases one or more than one quantity of product then the sales agent will have two things to print: --------| a | Print Receipt (Already working in default POS) --------| b | Print each ticket(from Tickera) of that order separatly. Output of above: Now the tickets will be ab...
工作要求: 1. 每天工作8小时,上班时间为北京时间08:00-16:00 2. 上班期间需要一直连接视频,以便我们能看见你的工作状态。 3. 流利的中文或日文(日语能力测试2级或以上),项目沟通我们会使用日文和中文沟通。 注意:需要会说会写,非翻译软件,用翻译软件的就不要来浪费彼此的时间了。 4.可以长期合作的人。 工作内容: 1.民宿平台客服对应(在客人提出问题后5分钟内进行回复) 2.民宿平台新增订单整理以及汇报 3.接客人的电话(我方会提供日本IP电话) 工作时间以及薪资: 工作按天计算,每天10美元,每周一结算上一周的费用。 作業要件: 1. 1日8時間勤務、勤務時間は北京時間08:00~16:00 2. 作業状況を確認できるよう、作業中はビデオに接続し続ける必要があります。 3. 中国語または日本語に堪能(日本語能力試験2級以上)、プロジェクトのコミュニケーションには日本語と中国語を使用します。 注: 翻訳ソフトではなく、話したり書いたりできることが必要です。翻訳ソフトを使用する人は、お互いの時間を無駄にしないでください。 4. 長く協力し合える人。 仕事内容: 1. ホームステイプラットフォームでのカスタマーサービス対応(ゲストの質問後5分以内に返信) 2. ホームステイプラットフォームでの新規注文の並べ替えとレポート 3. お客様の電話に応答します(日本のIP電話をご用意いたします) 労働時間と給与: 仕事は 1 日あたり 10 ドルとして日割り計算され、毎週月曜日に前週の経費が精算されます。
...- Local delivery: The delivery service should be able to handle local deliveries within a specific area. - WooCommerce integration: The freelancer should be familiar with WooCommerce and be able to install and configure the necessary plugins for the delivery service. - Tracking and notifications: The delivery service should have the ability to track orders and provide notifications to both the customer and myself. - Route: there is an order delivery route, which is measured in kilometers and hours. Auction: the concept is that there are delivery companies and each route is auctioned for delivery. Ideal skills and experience for this job include: - Experience with WordPress and WooCommerce - Knowledge of delivery services and logistics - Familiarity with tracking and notificati...