Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    id.me assistance -- 2 6 дней(-я) left

    Denver, CO. Metro area.I need someone to meet and assist me on my computer and iPhone to complete personal identification verification for id.me. I will meet at freelancers convenience and location preference.

    $25 - $50 / hr
    $25 - $50 / hr
    0 заявок(-ки)
    need computer expert for wake on lan from phone 6 дней(-я) left
    ПОДТВЕРЖДЕН

    need someone good with computers to find a solution or setting to wake my pc on lan to access home pc files remotely from phone .i tried to do it myself but on forums it says my pc motherboard might not be compatible for this [войдите, чтобы посмотреть URL] i think it should be because it not very old pc.i would need your help find out if its compatible if so then how to switch on that service.i ...

    $22 (Avg Bid)
    $22 Ср. заявка
    3 заявок(-ки)
    Play Old School Runescape 3 дней(-я) left
    ПОДТВЕРЖДЕН

    You will be using team viewer to connect into a computer. While on this computer the account will be logged in for you. The tasks required will be: Thieving levels - dropping items. Mining levels - Dropping ores mined Agility - Obtaining marks of grace for graceful set. In this order. This is something you can do very casually it is essentially clicking once every 5-10 seconds for a few hours ...

    $5 / hr (Avg Bid)
    $5 / hr Ср. заявка
    6 заявок(-ки)

    Need Computer Cleaned, Anti-virus Installed, and Microsoft Word & Excel Installed. I Have 3 computers that all need to be cleaned and updated. 2 of them do not currently have Microsoft Word or Excel and i would like to have that installed.

    $25 (Avg Bid)
    $25 Ср. заявка
    7 заявок(-ки)
    Laptop repairs and services -- 3 3 дней(-я) left
    ПОДТВЕРЖДЕН

    Hi, Are you great at repairing printers and Laptops/Computers? Want to work for one of the world's biggest technology companies? Are you located near (0-80km): 22 Salmon Street, Port Melbourne, VIC -3207. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardwa...

    $44 / hr (Avg Bid)
    Местный
    $44 / hr Ср. заявка
    1 заявок(-ки)

    need a fast and good application developer

    $8 - $20
    $8 - $20
    0 заявок(-ки)
    Assistant Administration des ventes 1 день left
    ПОДТВЕРЖДЕН

    Nous sommes une agence E- commerce basée en France. Recherche un(e) assistant(e) français/anglais pour l'administration des ventes . Sous la responsabilité de notre chef de projet vous aurez en charge : - Envoi de devis - la facturation - le suivi des règlements clients et la relance - l'administration des ventes auprès des financeurs - aide &agr...

    $13 / hr (Avg Bid)
    $13 / hr Ср. заявка
    15 заявок(-ки)
    wds server 22 часов(-а) left

    need windows image wds with office pro tools 10, waves 9

    $586 (Avg Bid)
    $586 Ср. заявка
    14 заявок(-ки)