Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    Maintain computer 6 дней(-я) left
    ПОДТВЕРЖДЕН

    I run a small charity developing an online system for providing yoga therapy for low back pain with herniated ('slipped') disc ([войдите, чтобы посмотреть URL]). We have recently lost the person who managed our computers and need to find a replacement. All our work is done on PC's and the first task would be to ensure that our recently purchased PC has optimal settings and ...

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    14 заявок(-ки)
    Create me bootable Windows 10 USB Disk on MAC 6 дней(-я) left
    ПОДТВЕРЖДЕН

    Create me bootable usb windows 10 on mac

    $17 (Avg Bid)
    $17 Ср. заявка
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    computer unboxing and setup 6 дней(-я) left
    ПОДТВЕРЖДЕН

    We are shipping computers and printers to a client for a new facility in Corsicana, TX 75109. Target time frame is early September. Looking for a competent and responsible person to spend a couple of days on site setting things up, as directed by our team (based in New Jersey).

    $38 / hr (Avg Bid)
    Местный
    $38 / hr Ср. заявка
    1 заявок(-ки)

    لا يشترط وجود أي مهارات معينة فقط حضور مقابلة مدتها 30 دقيقة مع مصانع صينية عن طريق برنامج زوم تقوم شركتنا بتنظيم معارض تجارية في 12 دولة في العالم ولكن بسبب كورونا و قيود السفر المفروضة من والى الصين, تحولت هذه المعارض اونلاين. و بما ان السوق العربي هو أحد أهم الاسواق بالنسبة لنا, نحتاج عدد كبير من العرب ليحضروا اجتمعات بسيطة مدة لا تتجاوز 30 دقيقة. مقابل 20 دولار. يحق للشخص الواحد طلب بحد اقصى 5...

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    7 заявок(-ки)
    Computer science 1 день left

    I need help for computer science fundamental

    $38 (Avg Bid)
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    17 заявок(-ки)