Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    I own a business, Caton Enterprises, Ltd, that has been in business for over 30 years bringing school assemblies to schools on the English Middle Ages and classic cultures. We have shows on Medieval Knights, Medieval Falconer, Knights of the Round Table, It's Greek to Me (Greek Myths), and Ancient Egypt. Our most highly booked program is Medieval Knights and I would like to have the program...

    $2062 (Avg Bid)
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    $2062 Ср. ставка
    4 ставки

    PAY PER JOB BASIS Are you great at repairing printers and Laptops/Computers? Want to work for one of the world's biggest technology companies? Are you located near (0-80km): 22 Salmon Street, Port Melbourne, VIC -3207 If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you! A tech gian...

    $2315 - $3858
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    $2315 - $3858
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    Recherche Assistant Virtuel Français -- 2 2 дней(-я) left
    ПОДТВЕРЖДЕН

    Le freelancer restera disponible pour débrancher - rebrancher une petite antenne GSM lors de la perte de connectivité à notre réseau. Nous déployons une solution VOIP et menons à bien de nombreux tests. Dans ce cadre nous recherchons des opérateurs européens dans cette tâche. Le freelancer doit être localisé en FRANCE.

    $170 (Avg Bid)
    $170 Ср. ставка
    6 ставки
    Need help in getting developer account 1 день left
    ПОДТВЕРЖДЕН

    We are looking for someone who has experience in getting the developer accounts for Uber eats, Doordarsh, postmates, grub hub etc. Right now we are receiving orders from different applications like Uber eats, Doordarsh, postmates, grub hub and every provider has their own tab(tablet) to accept the orders. Maintaining multiple tabs is difficult. So looking for a developer who has good knowledge of ...

    $20 (Avg Bid)
    $20 Ср. ставка
    2 ставки
    $56 Ср. ставка
    11 ставки
    Sage 50 V26 will not open 1 день left
    ПОДТВЕРЖДЕН

    Sage 50 V26 will not open. It Sits at a screen saying "processing, please wait". I have stopped and restarted the Sage services with [войдите, чтобы посмотреть URL] but it still does not work. I Need a Sage/IT expert to fix it.

    $113 (Avg Bid)
    $113 Ср. ставка
    3 ставки
    Compilers Problem 1 день left
    ПОДТВЕРЖДЕН

    Help me with a Compiler Problem, Syntax analysis, Grammar, First Follow, LL(1),

    $124 (Avg Bid)
    $124 Ср. ставка
    6 ставки