Customer Retention defines all the necessary actions and activities carried out by a business organization in a bid to decrease their rate of customers outflow i.e. to cut down the rate at which their customers defect to other business organizations.

Customer Retention aims at helping business organizations to maintain and retain existing customers as much as possible. Some of the strategies adopted under Customer retention include brand loyalty and customer loyalty initiatives.

Move for customer retention begins right from the first contact of the customer with the company and continues all through their relationship. Basically, Customer Retention can be applied to all companies as long as the company is involved in product and service delivery, be it a B2C or B2B company.

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    virtual customer service 5 дней(-я) left

    I need a female virtual customer service representative, speaks fluent english and has good phone manners.

    $414 (Avg Bid)
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    Sales Specialist/ Sales Team (East Coast USA) 5 дней(-я) left
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    We are looking for an experienced sales team with at least 5 years of experience in B2B services. Available to start with the sales next week. The product to sale is "Insurance Adjuster Services" for remodeling companies in the USA market. Our clients include contractors, restoration industries, homeowners. We don't require a minimum of hours, days or persons to this campaign, yo...

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    Customer Service VA 3 дней(-я) left
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    Hello, We require a customer service VA or a team of VAs who are able to respond to Google and Facebook reviews. We estimate intially the role will take about 2/3 hours daily. All reviews will be managed using our management platforms and will be in a single feed. All responses will also be pre-written to suit a variety of different reviews we may receive. A good level of English is necessa...

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    Startup cherche freelance motivé | Startup seeks driven freelancer. Résumé --> Francophone (and bilingual) (Québec/Canada) recherché pour closer nos clients. Aucun cold call. Summary --> Canadian French (and bilingual) person to close our clients. No cold call. (English will follow) Nous cherchons des "A Player" bilingues pour notre "A Te...

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    Shopify guru to make the checkout funnel setup Завершено left
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    Hi there! Need to improve the conversion during the checkout process in Shopify. Audience USA, fabric masks, both retail and wholesale. Pls bid only who have the Shopify experience, we'll ask for proofs. Cheers, Val

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