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Bilingual Customer Service Representative (Arabic Speaking)

We are looking for an Arabic mother language agent with very good English skills in writing and speaking to join our customer service Team !

Are you fluent in Arabic and English both verbally and written?

Do you have a passion for providing outstanding customer service?

The role

This is a Full Time, Work-From-Home position ( remote )

You will be a resource for troubleshooting technical issues .

Provide assistance to customers and distributors, and resolve any issues that the team is having trouble handling.

Help our distributors to reach their goals

Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues

Establish long-term customer relationships

As a Work-at-Home (WAH) employee, you will have additional responsibilities concerning your home environment and the requirements regarding the capabilities of your computer and mobile device.

Personal Computer

Desktop or laptop

Less than 7 years old

Intel or AMD 64-bit processor

Minimum 4 GB RAM

USB port dedicated for flash drive use

Keyboard and mouse

Home Internet

Cable, DSL, or Fiber ISP – satellite and fixed wireless are not supported

Stable internet connection with no packet loss

Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported

Minimum internet speeds: 10 Mbps download, 1 Mbps upload

Mobile Device

Capable of placing and receiving calls and SMS messages

Home Environment and Work Space

Dedicated home office workspace, preferably a separate room with its own door

Agents are responsible for maintaining the workspace in a safe condition

Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:

Children playing

Dogs barking

Loud music

Non-work-related phone calls

Doorbells

Family members/roommates

You are scheduled on the phone throughout the entirety of your shift. It’s important to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours

All costs to meet and maintain these requirements, including repairs, Internet/ISP and mobile charges, are the responsibility of the employee and are not reimbursed by us.

Навыки: Арабский, Перевод, Английский (US), Обслуживание клиентов, Клиентская поддержка

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О работодателе:
( 3 отзыв(-а, -ов) ) stadthagen, Germany

ID проекта: #26724869

26 фрилансеров(-а) готовы выполнить эту работу в среднем за $6/час

(42 отзывов(-а))
5.6
radhwanmorsli

Hello there, I am interested about your project, It's an easy work to me, I have experience in Data entry and in Translation. I speak 3 languages: Arabic (mother tongue), English and French. I'm fast in typing with 100 Больше

$2 USD / час
(1 отзыв)
2.9
Abdology

Hi there, This is Mohammed Abdo, O am an IT technical supporter. I am a native Arabic speaker who speaks English pretty well. I suggest to check my ability with an online test. When it comes about technical support an Больше

$11 USD / час
(7 отзывов(-а))
2.7
(1 отзыв)
2.2
laratr

Hello! I carefully read your project and it fits my skills. I speak 3 languages: Arabic( native speaker), English, and French. I have experience with data entry and translation which will help me to provide better serv Больше

$5 USD / час
(0 отзывов(-а))
0.0
mohamedsalaamame

hello brother x call center here banking and telecommunication if you can offer me vpn and a good project iam in just contact me to discus more about that regards

$2 USD / час
(0 отзывов(-а))
0.0
rasemalbargothe

Hi, My name is rasem_albargothe and I would really love to create vector drawings for you. I work out of my home and I can put in as many as 40 hours a week. I really love to illustrate in Illustrator and this would be Больше

$5 USD / час
(0 отзывов(-а))
0.0
LunF411

Hey there am Farah , I am 24 , very hard working and always willing to learn a new skill , am passionate about everything I do ! I think that’s the main reason that I can be the best for the job , my passion to the wor Больше

$7 USD / час
(0 отзывов(-а))
0.0
HiTsH7

Hello, My name is Hisham, I have over 10 years of experience in customer service, I speak Arabic and English, I use Macbook pro, fiberoptics internet. Hope to hear from you soon

$11 USD / час
(0 отзывов(-а))
0.0
aadahmed007

My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that Больше

$10 USD / час
(0 отзывов(-а))
0.0
Splinter99

Good Day I'm Confidant That I Can Help You With Your Work,As I Worked Before In A Job Like That One, As Also I have A Good Free Time, Message me Any Time And Let's Start With Your Project. Best Regards [login to view URL]

$8 USD / час
(0 отзывов(-а))
0.0
adilahmed5063

halo sir my name is adil my arabic is soo good and i am arabic teacher in a school and i am perfect in this job

$5 USD / час
(0 отзывов(-а))
0.0
AwsD80

Hello, Native Arabic speaker from Iraq here live in Turkey. I speak both Arabic and English. I've read your requirements and I can do the job for you. Please leave a message if you are interested so we can discuss the Больше

$2 USD / час
(0 отзывов(-а))
0.0
AtefHamed

I'm a native arabic speaker and fluent in english Relevant Skills and Experience I study engineering at cairo uni, have a very good computer skill and i'm excellent in English

$4 USD / час
(0 отзывов(-а))
0.0
Narmeenhamdi

Hello, I’m an Arabic-English and vice versa translator , I’m also a Native Arabic and fluent English (Speaking writing and reading) I have previous experience because I used to work for customer service previously in m Больше

$7 USD / час
(0 отзывов(-а))
0.0
SyKo2001

i’m a gap year student with very fluent english.

$4 USD / час
(0 отзывов(-а))
0.0
moudzzz

hello i am a translation sudent who is highly motivated to work alongside your team. i am a native Arabic speaker with excellent English both written and spoken. i have taken courses that consists of translating from a Больше

$2 USD / час
(0 отзывов(-а))
0.0
Marounsl

hello there . i came across this project and i like to bid on it because i think i can handle this type of work since it is my main

$6 USD / час
(0 отзывов(-а))
0.0
Msayaf

Hey..sir my work experience as a customer service representative in Sou

$6 USD / час
(0 отзывов(-а))
0.0
ABDRRAHIM1

Hello . I've read about your offer. I am a native Arabic speaker , and i spoke English nearly my whole life . Recently I got into the e-commerce world . I understood that customer service is crucial to a business . Больше

$7 USD / час
(0 отзывов(-а))
0.0