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I want to make an abbreviation for job information to be included in my CV

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Coaching job description:

Devise, plan and implement job coaching strategies

Assess clients' wants and needs

Provide help and guidance for clients who are facing different professional challenges

Notice clients' strengths and instruct them how to make the best out of their strengths

Provide assistance and guidance to clients who need help with their everyday work activities or some new tasks

Discover clients' motivation and help develop their skills

Present and teach job searching skills and techniques

Counsel clients on fine-tuning work habits/skills in preparation for competitive employment

Assist employees with disabilities

Keep track, oversee and document clients' progress

Update employee records

Create and present reports for senior management

Uphold a positive work environment

Student Counselor

Listening to students' academic, emotional, social, and behavioral concerns in an open and nonjudgemental way.

Working directly with students to develop solutions and set achievable goals.

Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students' goals are not disrupted.

Providing one-on-one career guidance and skills assessment to assist with career development.

Helping students to prepare for admissions applications and tests.

Providing students with materials related to a career of their choice or career counseling to suit their skills.

Developing, monitoring, and assisting with counseling programs.

Offering referrals to outside resources, such as for mental health, substance abuse, or vocational-related activities.

Reporting student issues to the appropriate state authorities if neglect or abuse is suspected.

Dept collection:

Manage multiple delinquent accounts for debt collection efforts.

Keep track of assigned accounts to identify outstanding debts.

Plan a course of action to recover outstanding payments.

Negotiate payoff deadlines or payment plans.

Handle questions or complaints.

Investigate and resolve discrepancies in payments or accounts.

Навыки: Article Writing, Research Writing, Отзывы

О клиенте:
( 2 отзыв(-а, -ов) ) Dammam, Saudi Arabia

ID проекта: #34309504

43 фрилансеров(-а) готовы выполнить эту работу в среднем за $23

zohaab85

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8.5
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8.2
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7.7
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7.1
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