1) Install vTiger CRM via Installatron (cPanel - GoDaddy) and manage inbound / outbound calls. 2) No sync between IPPBX (Asterisk) and Inbound calls (Exotel). Currently customers dial a vanity number and connect to respective agent groups via Exotel. Agents see only a PRI number whenever a call lands on their mobile phones. Outgoing to the same customer is made via GSM gateway connected to a IPPBX. In order to allow my agents to handle calls / follow-up with calls, we would like to receive calls on our own PBX using the GSM gateway and manage the calls via vTiger CRM integrated with ERP for database.
6 фрилансеров(-а) в среднем готовы выполнить эту работу за ₹11556
I am able to complete this integration of asterisk and CRM for call termination and inbound. Please go through my past VoIP projects and customer feedback over seven years of time