Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
30 фрилансеров(-а) в среднем готовы выполнить эту работу за $20/час
I will provide you accurate information as you required. I will be doing my project with [login to view URL] ane compassionn. It will be error free work. It will be great to work with you.
A responsible Guest Service Supervisor for international cruises line for 3 years. Expertise in resolving complex customers enquiries, complaints and deliver a superior customer services
I can give best performance what you expected and I have 2 years experience in live chat in which we should give reply with in 1or 2 minute, in HCL technologies, chennai.