В работе

Customer Service Assistant for e-commerce business (Customer Service, Communication with Suppliers, Shopify, Dropified ) --

Hi,

We need a FULL TIME (8 hours per day 6 days a week) Customer Service Assistant for our e-commerce business. Fluency in English is a must. Experience in customer service is a must. We offer a monthly income of 600 USD + bonus and 10 days leaves compensation yearly.

We are looking for a young, smart, thorough and reliable person with strong organizational skills and a university master's degree who is Tech savvy and with determination to achieve.

This person must work in Asia timezone (UTC +9). Must be available min 8 hours per day.

The initial main tasks are:

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Customize description on e-commerce platform - Shopify (HTML knowledge required)

- Manage E-commerce platform (Shopify)

- Maintain Social Media and moderate comments (FB and Instagram)

- Write product description

- Communicate with suppliers (via Wechat - Chinese speaking is a plus)

- Other assisting tasks will be added as the work progresses

More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.

MUST:

- Must be internet and be tech savvy

- Must have a Master's degree in a relevant field (Computer Science, Business, Marketing...)

- Must have a minimum of 2-3 years of work experience

- Must have excellent writing skills in English and grammar

- Must have good command of Microsoft office (word and excel), Gmail

- Must have fast internet connection

- Must be thorough and pay attention to details

- Must have great organizational skills

- Must have experience with Shopify and Dropified

GOOD TO HAVE:

- Knowledge in image or video editing is a plus

- Knowledge of shopify, dropified and aliexpress is a plus

- Good copywriting skills and marketing experience

- Photoshop or Illustrator skills

- Experience in project management

- Speak Chinese

PERSONALITY

- Must be willing to achieve, eager to learn and proactive

- Must be able to take initiative

- Be Trustworthy

Work will be spread from Monday to Saturday. We will start with a work on hourly basis for 2-3 weeks. If the applicant is proven to be good, we will hire full-time.

Thanks,

Regards,

Квалификация: Обслуживание клиентов, Обработка заказов, Shopify, Social Media Management, Виртуальный помощник

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О работодателе:
( 24 отзыв(-а, -ов) ) Hong Kong, Hong Kong

ID проекта: #22655698

Поручен:

georefund

Hi, I can help you with the task. I work as a customer service manager for 9 years with big companies like Tracfone, AT&T and Verizon. I handle the following for them Technical problems, Refund, Escalations, Billing, S Больше

$3 USD / час
(1 отзыв)
2.9

42 фрилансеров(-а) в среднем готовы выполнить эту работу за $10/час

topchoicenetwork

Hello Sir, I am a professional virtual assistant, having good hand on Shopify, Dropified, Facebook & Instagram. I have gone through all required MUST have and Good to have points listed here. I will be your perfect Больше

$5 USD / час
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6.0
furqanahmed55

Hello, I am an experienced and highly skilled virtual assistant. I am an expert in web research and have excellent organizing skills. I have a master's degree in Business and have native-like English language skills. Больше

$8 USD / час
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BluetechAsia

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$7 USD / час
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expertserv

Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research also in Product Research, Sourcin Больше

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optimuzz

Greetings! I am Riyad from Bangladesh. I have over 5 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold a Больше

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Myvirtualdesks9

Hello Sir, I have read your project details about the Customer Service Assistant for e-commerce business. I already handle the eCommerce customer support and order fulfillment job before, for eBay, Amazon, Shopify st Больше

$3 USD / час
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FirstChoiceWeb

Hello, I am Himanshu from First Choice Web. We have over 10 years of experience of working as a virtual assistant. We have worked as a virtual assistant for many businesses where we were responsible for doing office Больше

$2 USD / час
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mithusamsukha

I am experienced Customer Service Assistant and help you to assist for you Ecommerce business. I would like to help you in communication through Emails and facebook, write production description etc. I do have expertis Больше

$10 USD / час
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4.3
mohammadahmed96

Hello, I am a Professional Customer Service Assistant. I am available in Asia timezone (UTC +9) time. I have all the abilities that you required. You will find me a superior candidate for this role. Kindly come to cha Больше

$3 USD / час
(1 отзыв)
3.0
Aishoo15

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$6 USD / час
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3.2
mohamedfawzy1996

Greetings, I am a professional virtual/personal assistant and a customer service assistant for 5 years now. I am fluent in English and I have been studying the language for 12 years now. I have 5 years of experience as Больше

$3 USD / час
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aviseries

Hi there, I am shopify expert, graphics designer and full-Stack Web developer. I want to be your customer service assistant. Please send me a message for discussion. Regards,

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2.1
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pinesucceed01

Dear Hiring Manager, Over 8+ Years of experience in developing web applications using technologies like PHP, HTML, AJAX and JavaScript in diverse domains like Finance, Health, Ecommerce, Telecom, Education etc. Dexte Больше

$8 USD / час
(1 отзыв)
1.8
skahsanarifus

Hi there, At first, take my sincere respect. I have gone through your project description and I have understood that I have perfect and best freelancer to complete your project with 100% perfection because I have eno Больше

$2 USD / час
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2.3
bysadaf

Hello There, I am an experienced customer service executive having 11 years of work experience. I am interested, please feel free to contact to discuss further on the project.   

$5 USD / час
(2 отзывов(-а))
1.5
Adolphking1219

Hello, After reading the description, I think your job fits my skills. I work with my excellent designer and we are good partners. As a experienced Shopify/E-Commerce developer, I am specialized in Theme/App coding, Больше

$8 USD / час
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1.6
vaibhavAP

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JanGenest

Hi, I have carefully read your post, and I have four years of experience as a Virtual Assistant. In the past, I've been a Social Media Marketer; Dropshipper in eBay, Shopify, Shopee, Lazada, Kumoten & other Dropshippi Больше

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osamaainabousi

Hi there, I'm glad to offer you the services I specialize in ( Digital marketing and helping business owners to have a presence on digital media) Let me tell you why I think I'm a perfect fit for your project: I wor Больше

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