Customer Service Manager

Job Description:

We are currently hiring an Ecommerce Manager responsible for managing the platforms and global marketplaces and ensuring the achievement of annual targets in terms of revenue and operating expenses for our company Simplace. Your main responsibilities will be: - Keeping product pages up-to-date - Keeping track of inventory - Managing and executing promotional campaigns - Providing insights on customer shopping trends to support assortment selection and identify assortment gaps - Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments - Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offering code performance Key Requirements: - You have a minimum of 2 years experience in Marketing, Business Administration or a related field. - You have prior experience in a similar role. Experience in digital marketing is a plus. - You possess a solid understanding of e-commerce frameworks. - You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment. - You have a high level of attention to detail including a proven ability to manage multiple, competing priorities simultaneously. - You are a creative and strategic thinker with a strong customer orientation. - You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.

Навыки: Обслуживание клиентов, Customer Retention, Менеджмент

О клиенте:
( 0 отзыв(-а, -ов) ) Los Angeles, United States

ID проекта: #35426599

10 фрилансеров(-а) готовы выполнить эту работу в среднем за $2205


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Hello! I have similar 9 Years + experience in managing ecommerce stores like Amazon , eBay Walmart, Shopify and WooCommerce store for my National & International clients. I can run manage provide customer support to e Больше

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Hello, I am professional freelancer with a Master's degree in Data analytics making me a suitable person for your project. I have more than 8 years of professional experience in Data analysis. Besides, I have skills i Больше

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If you are looking for a Digital Marketing Manager or Social Media manager, you are Welcome at the right place. My purpose is to provide you my services that will help to build your business in digital marketing tasks Больше

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Greetings, I am fully equipped with required skills and can complete this project distinctively. Please share more project details and requirements. I am ready to start this project immediately. Please start chat an Больше

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I've managed Shopify, Big Commerce, WordPress (woo-commerce), and Magento e-commerce sites. I'd be interested in learning more about your needs. What are the types of products and industries that you are selling? Больше

$2000 USD за 7 дней(-я)
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