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FULL TIME Customer Service Executive for e-commerce business (Customer Service, Communication with Suppliers, Shopify, Dropified ) -- 3

Hi,

We need a FULL TIME Customer Service Executive for our e-commerce business - 600 USD/month. Fluency in English is a must. Experience in customer service is a must. Weekend Shift required.

We are looking for a young, smart, thorough and reliable person with strong organizational skills and a university master's degree who is Tech savvy and with determination to achieve.

This person must work in Asia timezone (UTC +9). Must be available min 8 hours per day. 5.5 days a week. Weekend shift required

The initial main tasks are:

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Customize description on e-commerce platform - Shopify (HTML knowledge required)

- Manage E-commerce platform (Shopify)

- Maintain Social Media and moderate comments (FB and Instagram)

- Write product description

- Communicate with suppliers (via Wechat - Chinese speaking is a plus)

- Other assisting tasks will be added as the work progresses

More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.

MUST:

- Must be internet and be tech savvy

- Must have a Master's degree in a relevant field (Computer Science, Business, Marketing...)

- Must have a minimum of 2-3 years of work experience

- Must have excellent writing skills in English and grammar

- Must have good command of Microsoft office (word and excel), Gmail

- Must have fast internet connection

- Must be thorough and pay attention to details

- Must have great organizational skills

- Must have experience with Shopify and Dropified

GOOD TO HAVE:

- Knowledge in image or video editing is a plus

- Knowledge of shopify, dropified and aliexpress is a plus

- Good copywriting skills and marketing experience

- Photoshop or Illustrator skills

- Experience in project management

- Speak Chinese

PERSONALITY

- Must be willing to achieve, eager to learn and proactive

- Must be able to take initiative

- Be Trustworthy

Work will be spread from Monday to Saturday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will hire full-time.

Thanks,

Regards,

Квалификация: Обслуживание клиентов, Обработка заказов, Shopify, Social Media Management, Виртуальный помощник

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О работодателе:
( 25 отзыв(-а, -ов) ) Hong Kong, Hong Kong

ID проекта: #23465376

Поручен:

riaamitya

Are you looking for a freelance Customer Service support? Good news! You've found me, an experienced Customer Service who has provided services to almost 10 different clients, from e-Commerce, Tech, and SaaS. I am Больше

$3 USD / час
(0 отзывов(-а))
0.0

6 фрилансеров(-а) в среднем готовы выполнить эту работу за $5/час

adataprocessor

Hi Greetings, I have read your project detail. Before hiring me, please visit my profile. So, you can trust me for your project. I can work full time and will focus on this project. I can follow instructions very well Больше

$5 USD / час
(8 отзывов(-а))
3.4
Patrikmadani

Hello, my name is Patrik, I'm Italian but I recently moved to the Philippines. I'm fluent in English, both written and spoken. I would absolutely love to work for you, I've been a Virtual Assitant here before and I'm g Больше

$4 USD / час
(1 отзыв)
2.9
Bridget2020

I promise to discharge my duties diligently

$5 USD / час
(0 отзывов(-а))
0.0
nikita27122018

i have completely read all your requirements. Im able to do this job and if you want to attend interview I can do that too looking forward to your reply.

$8 USD / час
(0 отзывов(-а))
0.0
PaulaMPosse

Hello, I have read your proposal and it fits my profile. I am a naval engineer, I speak perfect English and I have excellent communication. I have extensive virtual assistant experience. I can do it perfect. I also hav Больше

$5 USD / час
(0 отзывов(-а))
0.0