В работе

Customer Service Agent Needed for Project

Hello we have a brand new project getting just about to get off the ground. We are seeking a responsible, empathetic customer service representative.

You will need to be familiar with our refund policy and our online product. You will use Freshdesk to communicate with any customer tickets that come in with questions and requests. Logging in with the Freshdesk app is permitted as long as you have a stable trustworthy internet connection.

At the beginning we will likely only require one hour per day from Monday to Friday. The hour will be split between the morning and the afternoon at 9AM and 4:30PM. This means you will be checking tickets twice per day for 30 minutes. As we have more customers and the need expands for coworker service we will add more work hours to your schedule so flexibility is needed.

Our audience is mainly Americans so excellent English communication is required. You need to be polite and kind in your interactions.

You will be paid twice per month.

Philipino workers are especially welcome to apply.

The owner has run several businesses and sold online.

Who we hire needs to understand when it’s appropriate to reach out to the owner to resolve issues. Mishaps from time to time are understandable, but for the most part you should be able to handle all customer interactions on your own. The first 4 to 8 weeks might require some “hand holding” as you adjust to this new position.

Any eligible customer service representative who’s hired, will be done on a 4 week trial basis to start. At the end of the 4 weeks it will be determined if you will be hired

Prior customer service experience is ideal.

Квалификация: Клиентская поддержка, Виртуальный помощник

Показать больше freelance customer support, upwork customer care toll free number, remote customer service jobs, upwork customer service number, upwork customer service jobs, freelancer customer service contact number, online customer service jobs from home, freelance jobs, duties customer service agent, freelance customer service agent, polish customer service agent, virtual customer service agent online chat jobs, customer service agent, virtual spanish customer service agent, virtual customer service agent demo, skills customer service agent home based, customer service call center project, skills customer service agent, customer service agent for data entry account cebu add to shortlist work, danish english customer service agent (inbound)

О работодателе:
( 0 отзыв(-а, -ов) ) Long Beach, United States

ID проекта: #22420575

Поручен:

dars1021

Biligual Freelancer. Studied elementary school to college in the United States. Previous work experience includes retail sales and front desk agent in various brand name hotels (IHG hotels, Hyatt).

$5 USD / час
(0 отзывов(-а))
0.0
StrongWorker123

Dear employer, My name is Adel and I am a native English and Italian speaker. I have a 5+ years of experience as a CS specialist. My most recent employment was with an important [login to view URL] marketplace seller. I am very Больше

$4 USD / час
(0 отзывов(-а))
0.0

20 фрилансеров(-а) в среднем готовы выполнить эту работу за $6/час

jkaranm

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by Больше

$8 USD / час
(41 отзывов(-а))
7.9
Dhealyzha

Hi, I'm Liza, nice to meet you :) Having read through your project, I'm excited to discover that my skill set and experience match your desired qualifications. Your project reminds me of my previous project as well a Больше

$5 USD / час
(4 отзывов(-а))
3.3
amansaluja77

Hello, I have been working as a customer support executive for the last 8 years. I worked for the US an online tobacco selling company where I handled their sales support. I worked for the US online traffic company whe Больше

$5 USD / час
(2 отзывов(-а))
1.3
ITSolution24x7

I Will Be Your ⭐⭐Virtual Assistant⭐⭐ ⭐No advance payment. ⭐Pay once project completed # Customer Service Support # Social Media Marketing Plan and Management # Classified Ads posting + Internet marketing # Data Entr Больше

$5 USD / час
(2 отзывов(-а))
0.8
Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and e Больше

$5 USD / час
(1 отзыв)
0.9
tanyadesuza7

Hello, My past position had taught me the importance of clear communication and customer service. I used to receive daily calls from customers and work to assist them with their technical or service-related issues. I Больше

$7 USD / час
(3 отзывов(-а))
0.3
dharti2272

I have been working as senior customer service representative since 9 years. Processing customer's order for ecomerce website. Handling replacements and my speciality was in customer retention. I used to handle escalat Больше

$5 USD / час
(0 отзывов(-а))
0.0
aserranoavelar

Im the Sales Director for Nexus Corp. We are a Call Center/BPO based in El Salvador, all of our clients are based in the US and Canada. We have experience in data entry, agenda management, appointment booking, customer Больше

$8 USD / час
(0 отзывов(-а))
0.0
ShandraHsu

Hi, I would like to express my interest in this position at your company. I have acquired the necessary skills and knowledge from my present job and the training I have attended that makes me a competitive candidate f Больше

$3 USD / час
(0 отзывов(-а))
0.0
kdominic93

Hello! My name is Klent Cabahug and I'm a virtual assistant. I wanted to let you know that I have some availability in my schedule if you're looking for someone to help you with assisting customers. I would love to hel Больше

$6 USD / час
(0 отзывов(-а))
0.0
duruterry

For your kind information I want to let you know that I have been working with these types of works for more than five years without any single time schedule problem. I am fully expert in Customer service representati Больше

$7 USD / час
(0 отзывов(-а))
0.0
paulvillacorta

Hi, If you're looking for a better virtual team to do Customer Support (Phone, Email, and Chat), appointment setting, cold calling, sales, Virtual Assistant and the like. We are based in the Philippines and we have a Больше

$5 USD / час
(0 отзывов(-а))
0.0
markalbania1988

Hi choose me and i'll give you my 100 % commitment , the hourly rate is still negotiable just sent me a message :)

$5 USD / час
(0 отзывов(-а))
0.0
mrlopez26

Hi there, I saw your job post and it cough my attention. I have experience working as a customer service representative and been doing it for the past 5 years or so. I have experience working with online stores and oth Больше

$5 USD / час
(0 отзывов(-а))
0.0
onlinesyren

Hi! My name is Syren and I have over 4 years customer service experience. Fast-learner and detail-oriented, I can assure you I am what you are just looking for. I'm from Philippines as well. Hope to hear back from y Больше

$8 USD / час
(0 отзывов(-а))
0.0
mahbub7834

Dear hiring manager Iam interested customer service job I have been work customer service job usa client iam confident I can do it if you hire me feel free to contact me Relevant Skills and Experience Good written Больше

$5 USD / час
(0 отзывов(-а))
0.0
nuruverdiyeva

As I have Customer Support experience nearly for 2,5 years I think I perfectly fit for [login to view URL] to hear back from you soon. Regards, Nurana

$6 USD / час
(0 отзывов(-а))
0.0
jasenkajaskic2

Hello, I would like to apply for your job offer. I have 7 years of experience in customer support. Please contact me as soon as possible so we can discuss about it. Best regards, Jasenka J.

$7 USD / час
(0 отзывов(-а))
0.0