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Customer Service Representative

Our Customer Service Representative Department:

Comprised of a vastly talented group of individuals, our service representatives ensure our customers have the greatest experience when they need support with service or product issues, queries and feedback. The team further efficiently handles all inbound and outbound communication with customers as well as colleagues when necessary.

The Role:

The Customer Service Representative ensures excellent service standards, responding to customer inquiries efficiently and promptly, through email, calls and online chat support.

We are looking for a self-motivated, diligent and personable individual who is able to work well under pressure and committed to upholding the values of Gemini Trading.

This is a remote position, with flexible working hours of approximately 30 hours of work weekly at $32 per hour, reporting to the Customer Service Representative.

Responsibilities:

Include but are not limited to:

. Managing all in/outbound customer requests through calls and e-mails.

. Executing excellent customer service via chat support with online customers

. Resolving product or service problems, queries and negative feedbacks in a positive and professional way at all times.

. Communicating and coordinating with colleagues as necessary.

Minimum Qualifications:

. Customer service experience will be an advantage but not required

. Should be diligent and committed to work

. Speak fluently and be able to write English well

. Great verbal and written communication skills

. Be able to multitask between computer software applications

. Possess excellent phone manners

. Work well under pressure

. Being diligent and detail-orientated

Required:

. Fast Internet connection

. Candidate must be at least a High School graduate

Квалификация: Клиентская поддержка, Виртуальный помощник, Обслуживание клиентов

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О работодателе:
( 0 отзыв(-а, -ов) ) Lipa City, Philippines

ID проекта: #23584552

57 фрилансеров(-а) в среднем готовы выполнить эту работу за $29/час

bpo0995

Hi We are a customer service company offering live chat service for 24/7. We provide both software and agents however you can use your own software if you like. Our agents have great English writing skills as well as Больше

$32 USD / час
(3 отзывов(-а))
6.6
asgqaes

Greetings, My name is Jose. I have over 12 years of experience as a Customer Support Specialist Representative. I love to provide excellent customer support, my motivation is to make feel my clients important. So that Больше

$30 USD / час
(1 отзыв)
5.3
hebathomas

Dear potential client thank you for inviting me to your project. I understand that you are looking for superb and exceptional customer service representatives that meets the requirements below. I am the most suitable p Больше

$32 USD / час
(12 отзывов(-а))
5.2
zoeylili77

I would be more than happy to help you with this project. I have past experiences of working as a customer support executive for a couple US clients. I managed their email/chat support and also was a personal assistant Больше

$29 USD / час
(11 отзывов(-а))
3.7
Reflexlogic

Hi, Reviewed requirements and we can efficiently handles all inbound and outbound communication with customers as well as colleagues when necessary. We are a reputed IT firm with in-house team of 2 to 8+ years exper Больше

$25 USD / час
(1 отзыв)
3.6
PaulHBC

Hello Sir, I have gone through your job posting and become very much interested to work with you. I'm an expert in this field. I have done several projects like this before. I will provide my best effort to complete yo Больше

$25 USD / час
(1 отзыв)
0.3
annamatriano0724

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$25 USD / час
(0 отзывов(-а))
0.0
alarconmj4

Working in this company as a costumer service representative for over 2 years . 1 and a half years being an inbound agent . now promoted as a floor supports . What we do is we are supporting new hired agents for a mont Больше

$27 USD / час
(0 отзывов(-а))
0.0
imatscompany

My name is Dennis Etim Inyang-Mbekwe, a native English speaker. I run a business and attend to customers, an experience I will bring into perspective functioning as your Customer Service Representative online from home Больше

$29 USD / час
(0 отзывов(-а))
0.0
$31 USD / час
(0 отзывов(-а))
0.0
$31 USD / час
(0 отзывов(-а))
0.0
RICK08

Dear Team, I'm Manish from Hyderabad India. I have a experience in customer service job role. Kindly give me an opportunity to serve your company as a customer service representative position.

$31 USD / час
(0 отзывов(-а))
0.0
alidakdouk7

"Active Freelancer" Hi! I'm Ali Dakdouk a tenured customer service representative from BPO/Call Center company and currently work as a QA/Trainer for one of the biggest E-commerce based in California, USA. I have exce Больше

$25 USD / час
(0 отзывов(-а))
0.0
AdrianM999

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(0 отзывов(-а))
0.0
h5mccarthy

Hi! I hope you are doing well. My name is Halima McCarthy and I am a US born currently living in Tunisia. English is my native language. I have done work through administration before and know how to appropriately and Больше

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(0 отзывов(-а))
0.0
Shireenbarnett

To whom it may concern Herewith I would like to apply for the above mentioned position, as I have more than 15 years of experience in the above criteria. Please let me know if I can be of service.

$31 USD / час
(0 отзывов(-а))
0.0
michaelhill155

I have over 12 years experience in sales and customer service and believe I am the perfect candidate for this position, I pride myself in great customer service and customer satisfaction.

$30 USD / час
(0 отзывов(-а))
0.0
NNTBPO

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(0 отзывов(-а))
0.0
AcevesFabian

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(0 отзывов(-а))
0.0
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(0 отзывов(-а))
0.0