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Customer Service Representatives - Inbound

Full Job Description

In this role, Customer Service Representatives will work remotely from their home office to provide first-class customer support for the product and service lines offered by our client. The types of customer inquiries will include, but will not be limited to requests for customer care, billing inquiries, online order tracking, website assistance, product/service information, etc. The Customer Service Representative will use dynamic communication strategies to educate the customer on all aspects of the product/service offered optimizing sales opportunities and ultimately ensuring customer satisfaction.

HOW TO MAKE A DIFFERENCE

*

• Answer incoming calls from customers in a professional, polite, and courteous manner.

• Go the extra mile to delight our customers!

• The ability to meet and exceed set goals.

• Build sustainable relationships of trust through open and interactive communication.

• Accurately document and update records in required systems.

• Provide prompt resolutions to customer inquiries by providing appropriate and accurate information.

BENEFITS

• Paid time off

• Career growth opportunities

• Work from home

QUALIFICATIONS

• Applicants must be 18 years of age or older

• Requires high school diploma or equivalent

• Excellent communication in English and presentation skills

• Prior technical service or call center experience is preferred

• Ability to work remotely in a designated area free from any distractions

• Desktop/laptop with direct connection to a modem (Windows 10 , 4GB RAM and 25mbps dl/10mbps up internet speed)

• USB noise cancelling headset with microphone

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift

• Evening/Night shift

• Weekends

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)

Work remotely:

• Yes

• Work from home

Job Type: Full-time

Навыки: Клиентская поддержка, Обслуживание клиентов, Customer Experience

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О работодателе:
( 38 отзыв(-а, -ов) ) Delhi, India

ID проекта: #31921657

42 фрилансеров(-а) готовы выполнить эту работу в среднем за ₹26738

FaizaBilal

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Больше

₹25000 INR за 5 дней(-я)
(75 отзывов(-а))
6.6
hebathomas

Dear potential client I understand that you are looking for a superb customer service rep who speaks and write fluent English and can complete the task below. I am the most suitable person for the job because I underst Больше

₹37500 INR за 7 дней(-я)
(10 отзывов(-а))
5.3
Aishoo15

I have experience which matches the same skills that your job requires! Dear hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am 5 years experienced Больше

₹37000 INR за 30 дней(-я)
(6 отзывов(-а))
3.9
rajivwithlove143

Hello, My name is Jignesh Kumar from Bangalore, India. I have 15 plus years of work experience with top MNC's across the globe. Please connect with me to discuss further on this opportunity. Thank you. Regards, Jign Больше

₹25000 INR за 7 дней(-я)
(1 отзыв)
2.8
FrancisFlores27

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(0 отзывов(-а))
0.0
ViviOnyi

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(0 отзывов(-а))
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Crown24

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(0 отзывов(-а))
0.0
samra2016

Hi, I am professional with 9+ years of experience in customer support and sales in international bpo ( inbound and outbound) US process - Dish network. I hold excellent communication skills and can educate customer a Больше

₹30000 INR за 7 дней(-я)
(0 отзывов(-а))
0.0
ravikant120698

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₹23000 INR за 30 дней(-я)
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Jules021594

Hello, I am writing to apply as a customer service representative. The role is very appealing to me and I think I am the perfect match for the job. I am an experienced of customer service representative and I can offe Больше

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(0 отзывов(-а))
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ahrahulbabu

Hi,     I am  an expert in customer service and can start immediately.   I can do this project for ₹30000 for a month   I am a professional with four years of experience in customer support and I am an university Больше

₹30000 INR за 22 дней(-я)
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enywindows

Hello Client, Top of the day to you, having gone through the details of your project, i confidently present myself and the best candidate for the job. I am an experienced customer support office with over 6 years exper Больше

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rameshmeel852

Hello, Good day! I have read the discretion of your project and understood that you are looking for Customer service representative. I am glad to inform you that I can do this project as per your requirement because I Больше

₹22000 INR за 7 дней(-я)
(0 отзывов(-а))
0.6
cruzmarie19791

Hi there, I understand you're looking for a qualified candidate for your project. We have hundreds of skilled staff available for you to hire right now. - You work with staff directly and pay as low as $3+/hr or by c Больше

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tychenterprise9

I have experience in managing a customer support team and have myself worked as a customer support executive for 1 year

₹28000 INR за 7 дней(-я)
(0 отзывов(-а))
0.0
umashankar03

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Bisiyy

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(0 отзывов(-а))
0.0
MayNyaradzo

I have a total of 6 years work experience in this field and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the phone Больше

₹25000 INR за 7 дней(-я)
(0 отзывов(-а))
0.0
PreciousUmang

Dear Recruiter, I hope you are healthy and safe! I have read your project description and am very interested in working with you. I have all the qualifications required and am better in communication with customers. Больше

₹28000 INR за 30 дней(-я)
(0 отзывов(-а))
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