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Customer Support Needed! (Full-Time Remote) -- 2

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Project overview:

We're looking for a Customer Support Agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

This project requires:

- Customer support experience in a fast-paced environment

- Great English communication skills, both written and oral

- Should love making customers happy!

- Should have the ability to assess each customer’s issues

- Knows how to deal with difficult customers/clients

- Has good analytical and problem-solving skills

- Has good accurate records keeping

- Must be a good team player

- Can work with minimal supervision

- Ability to prioritize and multitask

- Knowledge of Domains, SEO, and Analytics is a plus!

- Must be able to work remotely and full-time (at least 40 hours per week)

What We Offer:

- Convenience in working from home

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one(1) year and above

If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!

Навыки: Клиентская поддержка

О работодателе:
( 0 отзыв(-а, -ов) ) Roosevelt, Philippines

ID проекта: #29137041

23 фрилансеров(-а) готовы выполнить эту работу в среднем за $104

Rrazeq

would like to be a part of your team. I have 20 years of work experiences all included customer service supervisory. I have excellent communication skills with high tolerance of clients. I can work at anytime of the da Больше

$20 USD за 7 дней(-я)
(1 отзыв)
0.8
AhmedElMergawy

Greetings, My name is Ahmed El-Mergawy, I am a former International Advisor for customers in VodafoneUK, also i have great communication skills and temper handling techniques with the clients, as i self-studied some Больше

$15 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
Sujaldhirani

I can complete your project on time and within your budget . I read through the job details extremely carefully and I am absolutely sure that I can do the project very well.

$15 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
jpankajkjoshi

I have been part of many MNC'S bpo executive. I have a experience of 7 years in customer support. Also I have experience of various tool like remedy phonic device amd many more.

$25 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
Sharonkeem

Hi, I am very well versed with SEO and domains, have good personal relations, patient and can work under pressure. I have read your project description, and I found it a perfect match with my skill. I am available to w Больше

$20 USD за 1 день
(0 отзывов(-а))
0.0
Usama7755

I am working with the same professional for last four [login to view URL] requirements of this exactly matches my skill I can do this job as per your requirements with cheap rates as fresher freelancer

$15 USD за 40 дней(-я)
(0 отзывов(-а))
0.0
Gracie9

Dear Hiring Manager, Trust this meets you well. As a detail-oriented and focused individual, I am able to combine key strengths in office technology, communications, and planning. I am also able to perform in a fast- Больше

$10 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
sehrawala

Hi, Thanks for posting this project. I am applying for "Customer Support" I read project description carefully, I bid £1,000.00 for 30 days as I believe that it's a continuous process, I will work full time that is 8 Больше

$1000 USD за 30 дней(-я)
(0 отзывов(-а))
2.0
roger30

Good Morning, I have read the above job description and wish to apply for the same. I have 8 plus years of experience with a few branded international call centres in India (fortune 500 Wipro,Accenture,RRD and Enterpr Больше

$20 USD за 7 дней(-я)
(0 отзывов(-а))
2.4
Jayar0613

Hi I'm new in freelancing but I'm not new to a job which offers customer service, I've been in the customer service industry for 5 years now handling different kind of customers from the bank, telco, cable and retail. Больше

$23 USD за 40 дней(-я)
(0 отзывов(-а))
0.0
ashleykaethe

Hello, I have read the job overview and very interested about it. I have been a customer service associate for more than 2 years and counting with a background in cross selling, technical, chat and email support. Acco Больше

$10 USD за 5 дней(-я)
(0 отзывов(-а))
0.0
nikkadee01

I am Kara Nikka Dingcong, I would like to apply for this position. I was a customer service representative for one year and six months under a travel account Expedia, [login to view URL], Hotwire and Travelocity. I used to be a Больше

$10 USD за 1 день
(0 отзывов(-а))
0.0
Hiighprofile

My understanding of the work is what makes me an excellent candidate to hire as a freelancer. I have worked on a project very similar to this before, and I am sure that I can replicate its success while working on the Больше

$15 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
gsvsss

Dear Recruiter, I have worked in customer service sector and worked in chat/email and phone based customer support. My skills would be a great match for this project and I would be readily available for training and Больше

$18 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
Bjfreelancer07

Hi Strikingly, I want to be part of your team. If you will let me be one of your Star support and sales representative, I will do my best to over-deliver in every task needed. I have 2 years of experience in Customer Больше

$15 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
OquandiahB

Hello , I am a support agent with 5+yrs of experience and I would love to work with you and your company.

$30 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
Mariabeltran12

Hi there, I am a Bilingual Administrative Assisant. I have an advanced english level and experience working as customer service representative for more than 8 years. I have full time availability. I can deal customers Больше

$10 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
dannyboy1991

Hello i found this work to be suitable because i m currently working as call center agent in Interra networks, an outsourcing company of Emergency Communication Center in Nigeria we recieve hundreds of calls in day Больше

$35 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
Dishathakur3

We provide all kind of BPO services like Data entry, Inbound / Outbound calling, Customer service, Collection, Sales, recruitment

$18 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
chantae71

In my career thus far, I have been able to provide support and assistance with both internal (within my organization & team) and external (Business to Customer) capacities through efficient utilization of my resources Больше

$18 USD за 7 дней(-я)
(0 отзывов(-а))
0.0