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Looking for Bilingual (Korean and Japanese) Non-Voice Customer Support

Hello, everyone! We’re looking for Remote Bilingual (Korean - English) Customer Support (email & chat support).

We are Strikingly

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Your job is to spread happiness and create WOW moments to our customers, specifically:

- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone

- Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)

- Translate our product and all customer communications like newsletters, lifecycle emails and more

- Develop expertise on our product and internal software to help our customers efficiently

- Maintain happiness and positivity in every customer and team interaction

We ask our Happiness Officers to have:

- Professional level Korean and English communication skills

- Strong passion to help people with different learning curves

- Deep love for learning new things, problem solving, and analytical skills

- Experience in customer service in a fast-paced environment

- Availability to work at full time capacity (40 hours per week)

- Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection

And we offer our all our Happiness Officers:

- Convenience in working from anywhere

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one (1) year and above

If you are looking for a stable and long-term job, submit your proposal and share a brief summary of your experience!

Навыки: Клиентская поддержка

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О работодателе:
( 0 отзыв(-а, -ов) ) Roosevelt, Philippines

ID проекта: #32116227

4 фрилансеров(-а) готовы выполнить эту работу в среднем за $7/час

catdoll

Hi, I would love to be your customer support to help your customer navigate and use your systems accurately. I am a detail-oriented customer support engineer with about 2 years of experience communicating with clien Больше

$10 USD / час
(1 отзыв)
3.1
Taravsmemo

you want Looking for Bilingual (Korean and Japanese) Non-Voice Customer SupportPower Point Presentations in 24 or higher Hours including translated versions"? I have the same skills like your project "Adobe Illustrator Больше

$10 USD / час
(0 отзывов(-а))
0.0
yadavruhii2000

Proficient typing and transcription. Computer and technical skills (including software knowledge) Organisational and time management abilities. Administrative skills. Communication (written and verbal) Customer service Больше

$5 USD / час
(0 отзывов(-а))
0.0
Pritam1Ghosh

Hello sir/madam, my name is Pritam and I am from India. I just read your proposal and I think it's a best work for me. I am active all day to satisfy your customer. Give me a chance and you will never-ever forget my na Больше

$2 USD / час
(0 отзывов(-а))
0.0