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Zendesk support analyst expert

Hello,

We are searching for someone who could analyze our zendesk account support ticket and create report about things we could improve in our support, problem that are coming often and solution we could do.

Thanks

Квалификация: Клиентская поддержка, Zendesk, Бизнес-анализ

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О работодателе:
( 41 отзыв(-а, -ов) ) Saint-Eustache, Canada

ID проекта: #22304678

19 фрилансеров(-а) в среднем готовы выполнить эту работу за $38/час

funnyhoney

PMP certified IT project manager, MBA with over 15 years of project management experience with Agile, Scrum and Jira, Slack, Zoho Sprints, Asana,Trello etc.. Brain Bench certified Analyst and Project Manager. Worked w Больше

$25 CAD / час
(114 отзывов(-а))
7.2
KavTan

Hi there, I understand that you require to analyze your tickets in the Zendesk CRM in order to find the problem area and solution. I am a professional freelancer having Extensive experience in the CRM software. I have Больше

$50 CAD / час
(17 отзывов(-а))
4.1
ITSolution24x7

zendesk expert I will help configure Chat, Help Center, Community, Connect, Message, Talk, Explore, Support modules if you have it included in your subscription. Ticketing configuration, SLAs and Tags, Analytics dash Больше

$30 CAD / час
(1 отзыв)
0.8
RDAccountant

Hi , I understand that you need to resolve support ticket more efficiently and provide better service to the customer instantly without any delay. I would like to note here, I have already worked for fortune 200 compan Больше

$38 CAD / час
(0 отзывов(-а))
0.0
hasanalmasri

Hello! My name is Hasan Al-Masri and I am a professional Web and Helpdesk Support Specialist with a passion to deliver excellent training and support. I currently work as a Webmaster for the American Community School Больше

$25 CAD / час
(0 отзывов(-а))
0.0
MRE000

Hi, Please, have a look at my profile. I am a professional software Engineer, I've BS degree in Computer Science, I've ISTQB certification in Software Quality, I have 8Y+ of experience in: (Software Engineering, Web Больше

$40 CAD / час
(0 отзывов(-а))
0.0
GogaVachnadze

I am a customer support rep for three years now. Worked with OSTickets and Zendesk. I believe that there two things that make me a perfect fit for this job. The first is my passion for customer care. As a psychology ma Больше

$40 CAD / час
(0 отзывов(-а))
0.0
CanadaSteven

Experience BA/BSA. 15+ years of experience in the Banking industry. Good at data analysis, pay attention to details.

$38 CAD / час
(0 отзывов(-а))
0.0
roshidul185

..... Relevant Skills and Experience .......

$27 CAD / час
(0 отзывов(-а))
0.0
Mounrhi

This is my cup of tea, combining, data analytics( textual analytics), with process optimization, as a certified Lean Six Sigma Black Belt, and business intelligent enthusiast with business analyst as profession, I have Больше

$75 CAD / час
(0 отзывов(-а))
0.0
$41 CAD / час
(0 отзывов(-а))
0.0
Lukija

Hello, I am interested in your project. I have experiences with Zendesk. I used to work as customer support and we used that program. I can help you analyze your tickets and find solutions for improvement.

$25 CAD / час
(0 отзывов(-а))
0.0
mmagr99

We have zendesk support analyst in our team. He does have the expertise of almost 7 years in a specific [login to view URL] forward to help you Thanks

$40 CAD / час
(0 отзывов(-а))
0.0
haniya786z

Based on my previous experiences, I am sure to handle this project with much dedication. Experience in Business Analysis, strategies and planning Kindly view my profile for more details Relevant Skills and Experien Больше

$41 CAD / час
(0 отзывов(-а))
0.0
Watsonanalytics

We are pure Analytics company with Excel and Python automation . We use heavily on Machine learning and power BI. We want to have discussion and show you the roadmap . We are more a company rather than freelancing

$38 CAD / час
(0 отзывов(-а))
0.0
RajeshR001

I had worked with an MNC when they used Zendesk for support tickets internal & external.

$40 CAD / час
(0 отзывов(-а))
0.0
$25 CAD / час
(0 отзывов(-а))
0.0
hanchenglu

Hello Just to introduce myself, I have more than 7 years of experience in full-stack development. Now coming on this project I have gone thru the details and I am very much interested to work with you. Please provid Больше

$38 CAD / час
(0 отзывов(-а))
0.0
debbiedowd

I will give a fair, honest assessment of your customer service needs and will provide a professional report in a timely manner. Thank you for the opportunity to serve you.

$50 CAD / час
(0 отзывов(-а))
0.0