We need a secret shopper to interview a staff member in a Smart, connected tech (e.g. IoT products, VR/AR, automatic payment services) at the following retail locations:
ATT Flagship Store, 600 N Michigan Ave, Chicago, IL 60611
Verizon Destination Store, 1700 Post Oak Blvd, 2 BLVD Place Suite 110, Houston, TX
Google Fiber Space, 701 S Lamar Blvd, Austin, TX
Xfinity Store by Comcast, Sherman Plaza, 1608 Sherman Ave, Evanston, IL 60201
B8ta, 375 University Ave, Palo Alto, CA 94301
For this task, you will need to download the Premise App; a Premise employee will be available to assist you.
To complete the task, you will need to:
(1) Confirm your location
(2) Take photos of the Smart technology section(s)
(3) Ask a staff member questions
(4) Provide information on support and services offered by the retailer.
(5) Let us know how good the support