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Bilingual Virtual Assistant - Spanish and English

Job Description:

Blue Clean is a cleaning company based in Sydney - Australia since 2013, specialised in Residential, Commercial and Accommodation Cleaning for short term rentals.

As the business continues to expand, we are currently looking for 2 Bilingual Virtual Assistants (English and Spanish)

A Virtual Assistant is required to provide sales, customer service and team support with taking and scheduling customers’ bookings and assigning jobs to cleaning contractors. You will build strong relationships with our customers and teams and will enjoy being part of a team and learn from the process. You will speak Spanish and English as most of our contractors speak Spanish and all our customers speak English. You will be the main point of contact to liase between the two to get the job done.

Duties but not limited

- Close sales over the phone, emails, text messages and Live Chat

- Manage daily and weekly scheduler to assign jobs to contractors

- provide ongoing support and assistance to teams on field

- Be the main point of contact between customers and contractors

- Provide complaint resolution while looking after the company goods and values

- Manage Apps and Respond to customers in a timely order through Apps or emails

- Other related tasks assigned by the Operations Officer.

Skills required

6 months experience in call centre will be highly regarded

High attention to detail, organisational and prioritisation skills are essential.

Have manage Apps similar to Properly, Slack or Launch27 is desirable

Be solution oriented and resolutive is a must

Have excellent communication skills, written and spoken in English and Spanish

Must have computer and internet connection

Hourly rate $7 AUD.

Навыки: Управление базами данных, Обслуживание клиентов, Customer Experience, Ввод данных

О клиенте:
( 0 отзыв(-а, -ов) ) Sydney, Australia

ID проекта: #35897541

11 фрилансеров(-а) готовы выполнить эту работу в среднем за $6/час

Ataurrahman5510

Hi there I have read your project details .You looking for a virtual aasisstant to manage sales, customer service and team support with taking and scheduling customers’ bookings and assigning jobs to cleaning contrac Больше

$7 AUD / час
(4 отзывов(-а))
2.7
Instintos

Interested in working with you, I have experience in the area. I have all the tools for your need, contact me to start working thanks

$5 AUD / час
(0 отзывов(-а))
0.0
Renato2298

Buenas noches, veo su proyecto y creo que le podria ayudar mucho, he trabajado en call center (atencion al cliente, ventas, administrativo) ventas presenciales y virtuales, estoy en la capacidad de poder ayudarlo ya qu Больше

$6 AUD / час
(0 отзывов(-а))
0.0
abidexsuccess219

Hi dear client, I read your job description and understand that you need a Spanish and English speaking virtual assistant’s help who can complete your tasks with efficiency and accuracy. I am just the best fit for this Больше

$5 AUD / час
(0 отзывов(-а))
0.0
engelramirezalex

With 5 years experience in customer service and call center in Argentina, I’m fully prepare for being your assistant.

$5 AUD / час
(0 отзывов(-а))
0.0
MilagrosDeLoof

Hi Hiring Team! 

I’m Mary, and I live in Argentina. I would describe myself as a simple, decisive person who leaves everything to what she does. I really like literature, order, learning, fulfilling my goals, and a Больше

$7 AUD / час
(0 отзывов(-а))
0.0
allanjoyrs2003

Dear Hiring Manager, I am Allan Rojas, a dynamic and driven professional from Managua, Nicaragua. With two years of experience in the call center industry, I bring a well-rounded skillset and a commitment to excellenc Больше

$7 AUD / час
(0 отзывов(-а))
0.0
KunalKGupta

DATA ENTRY AND CUSTOMER SERVICE COMFORTABLE IN PROVIDING BOTH THE SERVICES AT BEST OF MY CAPABILITIES. ALSO WELL CAPABLE IN SOLVING OF CUSTOMER QUERIES AND DOUBTS.

$4 AUD / час
(0 отзывов(-а))
0.0
ElizabethM92

Hi, I'm an English Teacher and Native Spanish Speaker. I've worked as a Customer Service Agent and Virtual Assistant for the last four years in other Freelance platforms. I have vast experience using tools like Asan Больше

$7 AUD / час
(0 отзывов(-а))
0.0
maryangelvh

I have experience in the following positions/roles/areas: -6 years of experience as a Certified Translator -3 years of experience as a Certified Medical Interpreter (Remote) **I Translate & Interpret for both English Больше

$7 AUD / час
(0 отзывов(-а))
0.0