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NATIVE German Customer Support Specialist

Responsibilities :

- contact newly signed up customers and offer them an online tour of the platform via screen sharing tool

-follow up calls on customers ending trial

- answer support requests (email and chat)

- coordination between technical support and customers

- Social Media updates (facebook/linked/blog)

Requirements :

- a solid IT understanding, preferrably being knowledgable within CRM systems

- sales experience

- google drive, skype and gmail experience is a must

- solid English skills

- experience with CRM and cloud platform is a big plus

Flexible employment from 10 hours weekly to full time employment.

Квалификация: CRM, Английский (UK), Немецкий, Продажи

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О работодателе:
( 1 отзыв ) Wtelno, Poland

ID проекта: #18729601

6 фрилансеров(-а) в среднем готовы выполнить эту работу за $24/час

Mioso

Hello, my Name is Tarek and i am native german. i would like to work as a freelancer for your support team. I am used to most common programs such as google drive, skype, gmail, slack, teamViewer, Office, etc. Больше

$25 USD / час
(5 отзывов(-а))
3.9
editamesic1

Hello! My name is Edita. I am a native German speaker. I also speak English, Serbian,Croatian and Bosnian. I am interested in your project amd would like to know more about it. Feel free to contact me to discus thr d Больше

$22 USD / час
(3 отзывов(-а))
2.0
melissazipf

I am currently studying German in school, where it is required for me to do translation tasks on a weekly basis. Therefore I feel like I would be the perfect fit for a task like this.

$22 USD / час
(0 отзывов(-а))
0.0
ClearITSolutions

I have worked in Information Technology in the areas specified I speak fluent German I went to University in Marburg and worked 13 years in Germany I am a English native and looking for a longer term engagement Больше

$24 USD / час
(0 отзывов(-а))
0.0
Sauerbraten

Andre Wendt from Dresden, Germany. I'm a native German, currently stationed in Kuala Lumpur, Malaysia with European work hours from 3pm HKT until next morning 3am HKT. That easily covers work hours of customers based Больше

$22 USD / час
(0 отзывов(-а))
0.0
Elisanda

Results driven, reliable and detail oriented Professional. I studied Political Science at the Free University Berlin, so I love researching information, presenting ideas, proofreading and collaborating with like min Больше

$27 USD / час
(0 отзывов(-а))
0.0