HRA Pharma customer service team is looking for enthusiastic,thoughtful and highly motivated problem solvers who are passionate about creating an innovative customer experience and building strong relationships with our customer , This position plays a crucial part in the overall online customer ecperience the company offers.
In this entry-level role,you will be the first point of contact for our customers and engage with them on [login to view URL] media and chat,Our editors answer a variety of questions from returns, Exchanges ,lost packages,to questions surrounding our products and the company , Our editors are strong representations of HRA Pharma Mission,Values and voice, As a good team editor, You will have the opportunity to work both independently and as part of a larger support team ,
responsibilities include but are not limited to;
-Opening customer accounts by recording account information.
-Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem.
-Maintaining financial accounts by processing customer adjustments.
-Recommending potential products or services to management by collecting customer information and analyzing customer needs.
-Preparing product or service reports by collecting and analyzing customer information.
-Contributing to team effort by accomplishing related results as needed.
-Resolving customer complaints via phone, email.
-Using telephones to reach out to customers and verify account information.
-Assisting with placement of orders, refunds, or exchanges.
information and other pertinent information such as addresses and phone numbers.`
21 фрилансеров(-а) в среднем готовы выполнить эту работу за $19/час
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