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Excel Dashboard for micro contact centre

The key performance indicators below must have the ability to report individual and team data.

Calls - Number of calls per day, Talk time, Average Talk time, Calls per hour, Time on hold, Time in Wrap Up, Average call handling time.

The team data must contain abandoned call rate, individuals are not tracked.

Click to Chat - Availability, Total Chats per day, Response time, Missed Chats, Rating "from 1 to 5"

Social Media - Total Daily interactions

Emails- Number of emails a day, Awaiting additional info, Daily emails sent

Certificates - 603, 10.7.5, 7.10, 603

Complaints - Number of Daily complaints.

I need all the data to be easily accessed and be well represented with graphs for easy reading and interpretation.

Навыки: Excel, Ввод данных, Обработка данных, Visual Basic, Виртуальный помощник

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О работодателе:
( 0 отзыв(-а, -ов) ) newcastle, Australia

ID проекта: #32167003

19 фрилансеров(-а) готовы выполнить эту работу в среднем за $32

(494 отзывов(-а))
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(115 отзывов(-а))
6.1
(140 отзывов(-а))
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rahulg5466

--------I CAN DO IT RIGHT AWAY-------- ⭐⭐EXPERT IN EXCEL⭐⭐ Dear client, I can help you with your project of data entry in excel, VBA, EXCEL MACROS, VB, building an excel file, excel dashboard, pivot tables, charts, v Больше

$25 AUD за 1 день
(7 отзывов(-а))
2.6
manitakon

Hello! My name is Konstantia and I am a Data Entry professional. I can design an Excel dashboard that will autocalculate the metrics that you need and will automatically create graphs for easy reading. I can start work Больше

$30 AUD за 1 день
(1 отзыв)
1.9
dilipbarot

Hello I've gone through your posted job description for Excel Dashboard for micro contact centre I have successfully 300+ project and have 10+ years hands experience with Virtual Assistant, Excel, Visual Basic, Data Больше

$10 AUD за 1 день
(0 отзывов(-а))
0.0
Ochola18

Hello, I have read your project specifications, I am a data analyst and I stand a better chance to deliver quality work, feel free to hire me thank you. I am looking forward to working with you in future projects too

$25 AUD за 2 дней(-я)
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0.0
sachibro

Hi There, It's great pleasure to inform you that, I read your proposal and understand the query. I am best in data interpretation. Data entry work, typing work. My typing speed is 46 WPS with 100% accuracy. And I will Больше

$20 AUD за 7 дней(-я)
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Zk0323752

I can do this very well because I have all the skills needed to complete this project so u can choose me if yes then u can contact me thanks

$25 AUD за 5 дней(-я)
(0 отзывов(-а))
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usmanmulla584

Hello, I know you and I have never worked together, but I know what I can do. If I look at your work or project, I believe that I can bring more results for you, I am not here to be an expense, but I am here Больше

$25 AUD за 1 день
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Vdevarie

Hi, my name is Valerie, I understand that I am a good candidate. I am confident in my writing skills and have a lot of time available. I am dedicated and I will do my best work. I'm just studying, I have very good w Больше

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(0 отзывов(-а))
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jangirrahul201

Hi, I'm good at working on excel and also hold five year plus experience, from normal table to all high end interactive charts, applying formulas etc. you can expect accuracy and desired result. Thank you.

$25 AUD за 7 дней(-я)
(0 отзывов(-а))
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sujatapatil2551

I worked with more than 95% accuracy and complete any project before timeline. I hope you will get what you need.

$25 AUD за 7 дней(-я)
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SuryaMukund

I am a data analytst. I have worked as a Manager in call center industry. I fully understand the industry and the metrics requirement. I have used Excel and other data analytics tool to collect and analyse the metrics. Больше

$30 AUD за 7 дней(-я)
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nityodayamconsul

I read through the project description and I can design an excel dashboard as well offer training to your users to derive the graphs upon analyzing the data. Please initiate chat to discuss further. The bid submitted h Больше

$10 AUD за 1 день
(0 отзывов(-а))
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PraveenKsquare

I have extensive VBA experience (more than 10 years) and have developed VBA based tools worth more than $250K. I come from industry background and understand the business need really well. I have done projects where : Больше

$25 AUD за 2 дней(-я)
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0.0
Alexa1313

The skills and qualifications I possess are a great match for the requirements for this position. I am highly proficient in Microsoft excel and I can complete the task.

$30 AUD за 3 дней(-я)
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jakebar25

have experience in cleaning data in excel for more than 7 years, I make a comparison of the data that had and those that remained where we can see a detailed analysis of the cleaning carried out. I perform extraction, Больше

$23 AUD за 7 дней(-я)
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zraii01

bonjour, je suis chargé d'étude et statistique dans une grande boite de contact. je reste dans l'attente de votre réponse. Cdt

$25 AUD за 7 дней(-я)
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