INDONESIAN customer support


Manage large amounts of inbound and outbound messages and calls in a timely manner.

Follow communication 'scripts' when handling different enquiries.

Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

Take initiative to upsell products when they arise.

Establish sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations in our call center database in a comprehensible way.

Attend educational seminars to improve knowledge and performance level.

Meet personal/team qualitative and quantitative targets.


Required language(s): Malay

Fresh graduates who are interested to start their career in a call Centre are also encouraged to apply – TRAINING Provided

Each shift consists of 10 working hours [inclusive of 1 hour lunch]

Навыки: Переводчик индонезийского, Обслуживание клиентов, Клиентская поддержка

О клиенте:
( 2 отзыв(-а, -ов) ) Cyberjaya, Malaysia

ID проекта: #34830131

12 фрилансеров(-а) готовы выполнить эту работу в среднем за $444


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Hello respected client! Customer satisfaction is my greatest pleasure! Thanks for posting. I am happy to send my proposal on this project. The field you need is my special. I assure you if you work with me once you wil Больше

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تقدم eTranslators 4 سنوات من الخبرة في تقديم خدمة عالية الجودة ، وترجمة احترافية وفعالة ، ونسخ ، وتحرير ، وتدقيق لغوي ، وكتابة ، وتعليق صوتي ، ودبلجة ، وتطوير المحتوى الرقمي وحملات الإدارة. تمتد خدماتنا لأكثر من 200 لغ Больше

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Greetings. I have read your projects carefully, and I can help you with your project. I am ready now and can start ASAP. I am also an expert and have great working experience in Lead Generation, Web Search, Web Scrapin Больше

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Hi, I'm the one you're looking for. I can speak Malay and interested to start my career in call centre. I will exceed your expectation with my performance. Hope to hear from you soon. Thank you.

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Hello prospective employer, I've read through the brief, and I understand what is expected. I strongly believe I would be an asset to your organization because I am passionate about building strong customer relationshi Больше

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I graduated from english literature program and an Indonesian native speaker. I also speak sundanese. I learned about poem, novel, movie, lyric, etc. I teach korean kid around 4 years old to speak english. I usually tr Больше

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