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Indonesian customer support -- 2

Responsibilities:

Manage large amounts of inbound and outbound messages and calls in a timely manner.

Follow communication 'scripts' when handling different enquiries.

Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

Take initiative to upsell products when they arise.

Establish sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations in our call center database in a comprehensible way.

Attend educational seminars to improve knowledge and performance level.

Meet personal/team qualitative and quantitative targets.

Requirements:

Required language(s): Malay

Fresh graduates who are interested to start their career in a call Centre are also encouraged to apply – TRAINING Provided

Each shift consists of 10 working hours [inclusive of 1 hour lunch]

Навыки: Переводчик индонезийского, Клиентская поддержка, Обслуживание клиентов

О клиенте:
( 2 отзыв(-а, -ов) ) Cyberjaya, Malaysia

ID проекта: #34841324

16 фрилансеров(-а) готовы выполнить эту работу в среднем за $489

rsingh0010

I am professional Data entry expert. I can complete the work within set target time frame. I am a honest person.

$500 USD за 10 дней(-я)
(0 отзывов(-а))
0.0
damilolabukola12

Dear Prospective Client from Malaysia, I'm Damilola, I have gone through your Job description, I understand it perfectly, and I am available to work with you. I will manage large amounts of inbound and outbound messa Больше

$700 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
indiaraj64

I have a good knowledge over MS word and Excel to make your drafting needs and consolidated needs. I can complete your work within the timeline to make your business goals to be going on a continuous workflow.

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
roajoy03

Hi there! I understand you're looking for a qualified candidate for Telemarketing / Lead Generation. Our hourly rate starts at $3 per hour, we also cater pay per COMMISSION or SALE. You can check our agents through th Больше

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
shazelrasya

Greetings, I just captured your project brief that you are looking for a Indonesian customer support. I can do what you need full time such as data entry, Ms office tasks, managing and organizing messages and calls eve Больше

$250 USD за 3 дней(-я)
(0 отзывов(-а))
0.0
abdulmcom

hi, I have read your job descriptionTele-marketing and it seems like I m a great fit for this job. I have done similar projects. What do you get from me? Unlimited Revisions. 100% money-back guarantee(If you are not Больше

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
azeleta81

Hi, I am interested in this job. I am currently available to do this job fast and accurate. Let me know if you are interested by sending me invitation via freelancer. Thank you.

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
rahayusept

Hi, Sir Yes, I have read the project details you posted and I understand. I am willing to work on this project and ready right now. Please share the project files so I can review and estimate the price. Also contact me Больше

$300 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
denon231

10+ years experiences in Contact Center Services, I am looking forward to an international exposure whilst developing higher skills in leading a team, influence people’s mindset in every aspects of the organization wit Больше

$500 USD за 10 дней(-я)
(0 отзывов(-а))
0.0
faizaltori01

I had been working as a permanent virtual assistant for more than 3 years (The company located in KL, Malaysia). My tasks were supporting and managing projects in a different country, including all required administrat Больше

$400 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
mutiaraselatan01

I graduated from english literature program and an Indonesian Native speaker, I also speak sundanese

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
AdeWanda080995

Hi, Im Wanda, Im interested to collborates with you on this projects. I have 2 years experience as a Tour Guides that used to handle multiple needs from guests. Feel free to contact me via chat if you have any inquirie Больше

$550 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
hairulnizal

Hello, my name is Hairul. I am Malay. i have 5 years experienced working as customer service in banking, it and telco company. i am also working at night shift, dealing with fussy customers, angry customers and many Больше

$720 USD за 1 день
(0 отзывов(-а))
0.0
dwpaprilya

Hi there, I’m Aprilya who has 3years experience in customer service and still want to learn more about customers service. I’m looking forward for international experience.

$400 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
kainwar5

hi there , I have experience in customer service and can speak Malay very well. I also have experience in telemarketing for Malay speaker for 1year and 5 month . please do accept my offer . this is a great opportunity Больше

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
pujogresik0

I am very happy to learn what language, especially Indonesian, which is a daily thing in my country and I have studied the language for a very long time

$500 USD за 7 дней(-я)
(0 отзывов(-а))
0.0