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Social Media Moderator & CS Representative

Pangaea is a globally driven CPG company that is looking to hire a social media moderator for comments, DM's, and community engagement. This individual will work with a blend of customer support and social media related inquiries. Our men's skincare company's Instagram currently has 60K+ followers, so this is a great opportunity to grow with the brand.

Responsibilities:

- Monitor our Instagram and Facebook comments to answer any questions or respond to customers

- Establish a tone of voice and consistent rhetoric in all community engagement that reflects the brand ideals

- Assist existing and potential customers through Instagram DMs

- Work closely with our Social Media Manager to maintain consistency in our brand portrayal

- Utilize Shopify, Stripe, and Front to assist existing customers with order or subscription issues

- You must be able to log 3-6 hours on weekends, but your schedule can be very flexible.

This is a full time opportunity.

Квалификация: Instagram, Social Media Management, Клиентская поддержка, Обслуживание клиентов

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О работодателе:
( 0 отзыв(-а, -ов) ) Los Angeles, United States

ID проекта: #20873752

17 фрилансеров(-а) в среднем готовы выполнить эту работу за $11/час

jkaranm

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$10 USD / час
(35 отзывов(-а))
7.8
bapitikader

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$8 USD / час
(7 отзывов(-а))
3.0
mengishikha123

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$8 USD / час
(3 отзывов(-а))
2.8
karanigt

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$8 USD / час
(1 отзыв)
1.0
itsrisse

I am a well experienced customer service representative. I have been in the industry for over 9 years and have worked with big companies like Dish Network and Uber to start ups like Mystro. My most recent employment Больше

$8 USD / час
(0 отзывов(-а))
0.0
Moretasks

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$21 USD / час
(0 отзывов(-а))
0.0
juvin11

Hi! I'm interested to be part of your project. I'm looking for any non-voice jobs. I already have a 1 year experience working as an Email/Chat Support Representative and 9 months experience working as a Content Moderat Больше

$10 USD / час
(0 отзывов(-а))
0.0
rjphares

I love computers ranging from programming to video games. I have three years corporate IT representative experience. I hope to be a full time freelancer.

$11 USD / час
(0 отзывов(-а))
0.0
Pearlmperez

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$8 USD / час
(0 отзывов(-а))
0.0
salmanpmj1

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$11 USD / час
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maepabillo

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$11 USD / час
(0 отзывов(-а))
0.0
msawaby7

I have worked on many projects with the same objective and delivering outstanding results. Looking forward to do the same to your project.

$8 USD / час
(0 отзывов(-а))
0.0
nicabantilan14

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$8 USD / час
(0 отзывов(-а))
0.0
etherealang3l

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$10 USD / час
(0 отзывов(-а))
0.0
bashabajo

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(0 отзывов(-а))
0.0
creativealgor

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$20 USD / час
(0 отзывов(-а))
0.0
RamezzBoutros

Have more than 2 years experience as Customer Experience Manager in a US-based software company, with 3 promotions within 2 years. Worked as all the following: - Level 1 Customer Experience member - Level 2 Customer E Больше

$8 USD / час
(0 отзывов(-а))
0.0