Bldg N 20, 2nd floor, office 04, Cologne St, Lafayette. 1002 Bab Bhar Tunis,
I take immense pleasure in introducing to you Arselen Communication LLC, a company in the business of Customer Service, Telemarketing and BPO.
We are in the process of expansion locally and across the world. We are specialized in Call Centres Establishment and Customer Care support Management for all businesses.
At Arselen Communication LLC, we bridge the engagement gap between customers and companies. ARS delivers solutions that make companies channel-agnostic from the customer’s perspective. Solutions for mobile, speech, chat and other channels are integrated so context is maintained. We call this an omnichannel experience. We add sophisticated predictive analytics so we can anticipate what customers want. We make the customer experience easy, and even enjoyable.
From Inbound and outbound to telemarketing and technical assistance, we stand as a global link between clients and their companies with a high standard service and 24/24 h availability, we operate in English, French, Spanish, Arabic, Italian and other languages and currently we work with more than phone operators but also shipping companies and consultancy agencies.
We undertake bulk operations and specialize in undertaking corporate offers to cater the needs of different companies.
We succeeded in reaching the global level thanks to our investment in the infrastructure, as we recently launched a 500 seats Hi-tech equipped centre. With the Optical Fibre internet high speed 100 Mb Up and Download we guarantee a swift switch on servers in case of ruptures on the landline all the operating systems will work via satellite. A strategic location in Tunis downtown and less than 25 Kilometres away from Carthage International Airport.
Our vision towards BPO and Outsourcing is unique as we always focus on the client priority; and for the Signups and Contracts we deal in a very professional system which guarantees all the rights and duties of different parties as we invite our partners for business deals at our expenses. Besides, all legal documents are submitted through chamber of commerce the Client’s Embassy and Ministry of Foreign Affairs.
Our sole aim is to provide exquisite and unheard of features to the customer service business. Please find attached a copy of our company profile.
I would like to arrange a personal introductory session to further emphasize on our company’s merits.
I look forward for the meeting and the association with your esteemed company.
Arselen Communication LLC
Mobile : 0021624140309
Skype : salah-mohsen