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Service Now - Business Rule

Hi, I am looking to create a business rule on Service now for the following:

We’re looking for something to monitor group memberships being changed. If a user is being added to a group, and that group has the itil role assigned to it, and the user doesn’t currently have the itil role, the insert in to the sys_user_grmember table.

You’d do that by developing a Business Rule.

If the user already has the itil role and they are being added to a new group also with the itil role, they should be allowed to get set up. If they are blocked, only someone with the admin role can assign the license to begin with.

Can you help with this?

Thanks,

Rayhan

Квалификация: ITIL

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( 0 отзыв(-а, -ов) ) London, United Kingdom

ID проекта: #22706807

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badal747

----------------ITIL-------------------------- Client Details need to discuss what is the main requirements. Is it developed by system or diagram...clearly not mentioned because ITIL have many system for business devel Больше

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neerajjhajiet

Hi, I am 10 years experienced servicenow developer implemented more than 50 end-to end projects including maximum modules of servicenow. I have recently started freelancing and open for any kind of projects related to Больше

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