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As a business, I'm looking for someone to provide customer service support for more than 8 hours a day. The candidate should be able to use Live Chat as the channel of communication. Moreover, the candidate shall be responsible for creating their own customer service script and guidelines to follow.
The customer service specialist should be well-versed in customer support principles and practices, have strong verbal and written communication skills, and be able to quickly solve customer issues. The professional should also remain up-to-date on the company's products and services. This person should also be empathetic towards customers and be able to communicate effectively with a wide variety of people.
We are looking for someone who is reliable, organized and has the ability to multi-task in a fast-paced environment. If you are an experienced customer service professional with excellent written and verbal communication skills and the ability to stay calm under pressure, we would love to hear from you.
ID проекта: #36695234