Skills: Linux Administration , KVM, LVM, Satellite server RedHat Cluster / Veritas Cluster, RHEL4, RHEL 3

Industry: Any

Functional Area: IT Role & Responsibilities Knowledge acquisition and updates to related documents ( SMTD, SOPs )

First point of escalation for all technical and process issues during transition.

Provide technical subject matter expertise wherever required

Ensure proper communication and quick resolution as a crisis manager.

Timely escalation to management

Plan and schedule Changes coordinating with different stakeholders.

Perform Service Requests based on Standard Operating Procedures

Service incidents and queries within the agreed service levels

Perform RCA for Major Incidents related to his / her tower

Follow quality / security process defined for the engagement

Perform Trend analysis, identify top few incidents and work with respective teams/inpidual to minimize the incidents

Hardware troubleshooting & Vendor coordination

Квалификация: Linux, Системное администрирование, Администрирование сети, UNIX, Компьютерная безопасность

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О работодателе:
( 0 отзыв(-а, -ов) ) Bengaluru, India

ID проекта: #20248976

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