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Salvage a struggling 4 year old ecommerce business.

I'm not sure where to begin.

I'm a serial entrepreneur, and 20 or so year long digital nomad. Among the few online businesses I've launched over the years, one is closest to heart- and... it has been struggling from the start.

In short, we offer customers the ability to buy virtually any products from Japanese websites. Japanese websites are generally off-limits to customers outside of Japan ("Don't speak Japanese? No address in Japan? Forget about it.")

Demand for Japanese goods is massive (as my other businesses have demonstrated for years). However, everything from the user interface, to functional limitations we've faced over the years (searching for Japanese products listed on Japanese websites (in Japanese of course) is nearly impossible when entry on our website is in Roman alphabet)). We've created some workarounds, but they're weak.

In any case: we have a little over 1000 registered customers, but only several orders per day. Traffic is low. SEO is quite poor (due to the fact we don't have our own content but simply display 'on demand' results from searches customers perform on our site). My development team (2 developers) is in Vietnam. Great guys, but- I sometimes feel the quality of work is poor. Don't get me wrong: there are both great, and time-wasting people in every part of the world.

We continue to operate on a minor loss (around $1000-2000 in the red) every month.

I feel that the business needs a breath of fresh energy- new ideas, a new vision, and above all- leadership. A leader who is willing to execute his/her ideas. I'm not seeking a consultant or a standard 'do this, do that' person. I have a decent idea of what the business needs, and lacks.

I'm seeking someone who will be able to take over the reigns, and transform the business. Someone who'll understand our clients. Someone who will treat every dollar spent on the business as if it were their own. I'm not seeking an AdWords 'specialist' or a Facebook marketer: tried those, lost over $10,000 and gained little- if anything.

I understand this is a challenge (turning around a business that's just 'floating' is never easy). I'm looking for fresh ideas, a hands on approach.

Above all: I am looking for measurable results. I'm not interested in bleeding the business further, in exchange for "this will work in a few months, you'll see". I'm not naive either: I understand some strategies take time. But one of the luxuries of the internet age, is that effective actions can and often do show results the moment you push that piece of code to the server.

Finally, please do not send generic "Dear Sir, We have read and understood your requirements fully, and we promise we will not sleep or eat until all your expectations will be met." You know who you are (sadly, 80% of the generic cut and paste offers here).

Talk to me. Charm me. Convince me- the same way you'd convince potential clients our service is worth checking out. One item to note: our biggest problem is that no one knows about us. Once customers try our service, our repeat customer rate is very impressive (higher than any other business I've led in my life). People who try the service, like it. Problem is, getting the word out there. Regarding competitors, there are some- but not many. Some among them, yield revenues in excess of $1 million/day (they display their sales volume on their home page).

The market is there. The customers are out there.

How can you help us go to that next level? Please provide some details on how you plan to help us turn around, strategies you'd implement, how you'd implement them, would you require additional budget to implement these strategies, would you manage the people responsible for their implementation? What results can you propose after month 1, month 2, month 3? And importantly, would your salary be contingent upon these goals being met?

PJ

[login to view URL]

Квалификация: eCommerce, Менеджмент, Маркетинг, Marketing Strategy, Управление проектами

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О работодателе:
( 2 отзыв(-а, -ов) ) Zug, Switzerland

ID проекта: #18314458

36 фрилансеров(-а) в среднем готовы выполнить эту работу за $3341

ntiersolutions

Hi, We are experts in eCommerce. We have read job description. We have worked on many eCommerce websites. We are interested in this work to improve your website by creating a new one from start. It will require web de Больше

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Gingerninjas

Hi, we are available and ready to successfully work on your project and can send examples of all of our work. We run a digital marketing agency and would love to help you with this project. More info on our business is Больше

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feras369

Hello, PJ I am ready to take your Japanese e-commerce store to the next level and here is why I am the one you are searching for: • I am a Digital Marketing consultant, certified by all the industry leaders. • I h Больше

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androidc

Hello, I am expert having great experience in PHP, Wordpress, YII Framework, Python, Django, Codeigniter, Laravel, JS & AJAX, Magento, OpenCart, Angular.JS, HTML5, [login to view URL], JAVASCRIPT, CSS, Jquery, Html. Please f Больше

$1000 USD за 7 дней(-я)
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szebanred10030

Hello, I read your description in details and have great impression about you. I'd like to work with you and let's struggle for a great solution. Please invite me for more details. Thanks

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mxicoders

Dear Sir, Greeting from my side, I would like to apply for this project, and I will make it as per your requirement, as described in your Job details. Let me introduce our self, I and my teams are expert in Web Больше

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RRconsultant

Greetings! I am a management consultant and dont have a direct answer to your problems and dont think there will be anyone who will have the answers as you would have already implemented moat if the generic ones given Больше

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TechBrandFusion

Hi from Canada! My team and I read your listing and we definitely have skills that can help you. That is if you’re open to both tech and business help. I also personally feel that Japanese goods are durable and very Больше

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ikshitkakkar

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bizdigitalbrain

Hello, I read your whole proposal, that you need to the ecommerce website So I think I can do this in high quality. I have 8+ year experienced team having good knowledge of website and mobile application design and Больше

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peternjoroge37

I am a Professional writer with 6 years of experience in the [login to view URL] the areas I am more and comfortable in includes copy writing, technical writing, sell sheets, marketing, Law, Linguistic, Accounting, Architectur Больше

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techradr

MY SERVICES: Install Wordpress and Ecommerce Theme Install woocommerce and all necessary plugin Setup ecommerce page Setup shipping option as requirements Setup tax option Setup payment gateway as requirements Больше

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tonkinpartners

Hi, I am Dat, a business entrepreneur from Vietnam. I have education and work background in both Singapore and Vietnam, mostly in construction & engineering-related sector. I am currently working on my own constr Больше

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BEAS24X7

Hi, This is from BEAS Consultancy and Services Pvt Ltd ( [login to view URL] ). We are an India based CMMI level 5 and ISO Certified  Organization. We produce quality and Cost-effective solution for our in Больше

$3000 USD за 30 дней(-я)
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armandov88

Hey there! Thanks for taking the time to read through my proposal. A little about myself: I am a senior level freelance developer with over ten years of experience -- that's experience with high profile, high tra Больше

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theresacoates

First of all, I can appreciate where you are at. I'm experienced at working with companies in similar situations that are struggling and need fresh eyes and ideas to root out the issues and apply new strategies. I Больше

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David90Prague

Dear PJ, I have to be honest, you really caught my attention with your post. You described your issues very clearly. You mentioned that you won't accept any generic "cut and paste offers" and you're asking to be cha Больше

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wilvieanora1

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lisarebmann

Dear Mr Plazinski, my Name is Lisa and I have started my journey as a digital nomad as you did yourself. I graduated in Business Administration from the University of [login to view URL], which provides me with the theoretic Больше

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gerrardlee

Hi, My name is Gerrard Lee and I specialize in SEO manual outreach link building. I have been in this industry for 3 years now and loving it. I only endorse in white hat link building and not black hat methods Больше

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