Playstore publishing issue resolution

We had published our app last year on Playstore. Last month we received the following message from Google:

Hi Developers

After review, Afynity, [login to view URL], has been removed from Google Play due to a policy violation. This app won’t be available to users until you provide us with more information through the Play Console.

Issue: Violation of the Permissions policy

You may only request permissions that are necessary to implement critical features or services currently available in your app. You may not use permissions that give access to user or device data for undisclosed, unimplemented, or disallowed features or purposes. SMS and Call Log Permissions are subject to additional restrictions; in order to use these permissions, you must first receive approval from Google Play.

Next steps

Please read through the Permissions policy and the Play Console Help Center article (which describes intended uses, exceptions, invalid uses, and alternative options for use of Call Log or SMS permissions) to determine which of the following options applies to your app:

• Option 1) If your app does not require access to Call Log or SMS permissions:

Remove the specified permissions from your app’s manifest, or migrate to an alternative implementation, then publish the updated version of your app using the standard release process.

• Option 2) If your app’s use case is not eligible but you require additional time to make the necessary changes to your app:

You may request an extension by releasing a new version of your APK with a higher version code. You'll be required to complete a Permissions Declaration as a step in the release process. Select the option "No, this release does not meet the SMS and Call Log permissions policy," and fill out the remainder of the form's required fields. You will have until March 9, 2019 to make the necessary changes to your app.

• Option 3) If your app is a default handler, or you believe your app qualifies for an exception:

Release a new version of your APK with a higher version code. You'll be required to complete a Permissions Declaration as a step in the release process. Select the appropriate use case for your app and fill out the remainder of the form's required fields.

For more information, please visit our blog which provides information about what to do after an app has been removed. You can also find detailed steps for completing the Permissions Declaration and preparing and rolling out your release in this Play Console Help Center article.

Thanks for your continued support of Google Play.


The Google Play Team


Our app was designed to auto submit sms during first time installation. To us this looks to be violating the new Google policy. However it could be some other issue. We need the resolution.

NOTE: The access to the source code will be through the remote access only

Квалификация: Android, iPad, iPhone, Mobile App Development, Objective C

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О работодателе:
( 30 отзыв(-а, -ов) ) Mumbai, India

ID проекта: #19224892

8 фрилансеров(-а) в среднем готовы выполнить эту работу за ₹512/час


How are you? I really would like to work for you. I'm full stack professional developer. I have rich development experience and have developed many apps. If you hire me, I will do my best for you. I already read y Больше

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yes i understand the google terms and condistions and i published the application even 2 days before so i am dame sure i am able to do that task so please ping me for more info The skills and resources needed for thi Больше

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₹100 INR / час
(0 отзывов(-а))

I can do this. i think you need to remove call log permission in to your project because this year google change their privacy policy. i can do this and solve your issue

₹277 INR / час
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Hello, I have faced same issue before. And i have submitted Successfully my app in play store. And i know exactly what the issue is. I am an Android Developer having experience of 2 years. Thanks

₹555 INR / час
(1 отзыв)

Hello, Will do this job. And then upload again on Play Store. Skills - Android Studio, Google Firebase. If interested then ping me. Thanks

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