
IT Support Resource needed for Full time role
$30-250 USD
Оплачивается при доставке
Position: IT support engineer
Timing: Monday to Friday (8 A.M to 5 P.M) EST
Monthly Salary
Job Description:
• Provide first-level technical support to end-users via phone, email, or in-person.
• Troubleshoot software issues, and resolve them promptly to minimize downtime.
• Identify, prioritize, and escalate technical issues as needed to ensure timely resolution.
• Maintain detailed records of support requests and resolutions.
• Perform routine maintenance tasks, including system updates, software installations.
• Ensure all systems are up-to-date and secure.
• Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Troubleshoot network connectivity issues.
• Create and maintain documentation, including user guides, system configurations, and troubleshooting procedures.
• Implement and enforce security policies to protect data and systems from unauthorized access or breaches.
Requirements:
• Must have remote work experience 1 to 2 years.
• Excellent English-speaking skills
• Experience with ticketing platforms
ID проекта: #37196224
О проекте
34 фрилансеров(-а) готовы выполнить эту работу в среднем за $149
My name is Muhammad and I am excited to help you with your project! I have extensive experience in IT support, specifically in end-user support, technical support, maintenance tasks, system updates and security. I have Больше
Hello! My name is Sikandar and I am an experienced IT support engineer with extensive knowledge in local area networking, system administration, technical support, and data centre administration. I have the necessary s Больше
I am KISHOR, a qualified IT support engineer with extensive experience in providing first-level technical support to end-users via phone, email or in-person. I have the required skills and expertise to help you with yo Больше
I can do this I have total 11 years of experience in IT Office365,office 365 migration, google workspace migration to o365,Domain Migration,cross tenant migration,hybrid setup,Tenant to Tenant migration,Active director Больше
Hello Sir, I am an Expert Network Engineer and I am working as Expert Consultant Network Engineer in a Multiple ISP. I have great hands-on experience for more than 7 years in various network technologies. I have ve Больше
hello sir i hope you are doing well i wanted to do this job contact with me. i have expertise in this field contact with me i will show you my resume that will enough for your satisfaction
I am devops engineer with a in depth knowledge of physical and virtual IT infra. Utilising my past expereince and knowledge i will help you out .
Hello there! My name is Sathish, and I am an experienced Azure cloud / System Infrastructure Engineer. I understand that you are looking for someone to help support your full-time IT support needs and provide first-lev Больше
You should hire me for the position described in the job description for several compelling reasons: Technical Expertise: I possess a strong technical background with 5+ Years of experience having a deep understanding Больше
I've been working as an IT Support for almost 15 years, and most of the case are finished by phone or remotely And till now i stil work as an IT Support officer with one of the NGO I will do my best to share and he Больше
I am writing to express my keen interest in the IT Support position, as advertised. With my solid foundation in networking and cybersecurity, acquired through my Cisco CCNA 1-3 and CCNA Cyber Ops certifications, I am c Больше
Experience in Technical Support/IT and has experience with ticketing tools: Zendesk, Salesforce, etc. Also has experience in remote experience for 3years.
Configuration of routing and switching, trouble shooting PC's,Lan wan connection Network problems,os Installation
My self Amit, I have working experience as network engineer. I will provide you best support. I have 6 year ofexperience in this field.
I have 10+ experience in networking and server security. Managed team as team leader and good ability to troubleshoot and resolve issues.
I have 12+years of experience as system administrator. ready to join immediately. hope to hear from you soon. Thank you