IT Support Resource needed for Full time role

Закрыт Опубликован 2 мес. назад Оплачивается при доставке
Закрыт Оплачивается при доставке

Position: IT support engineer

Timing: Monday to Friday (8 A.M to 5 P.M) EST

Monthly Salary

Job Description:

• Provide first-level technical support to end-users via phone, email, or in-person.

• Troubleshoot software issues, and resolve them promptly to minimize downtime.

• Identify, prioritize, and escalate technical issues as needed to ensure timely resolution.

• Maintain detailed records of support requests and resolutions.

• Perform routine maintenance tasks, including system updates, software installations.

• Ensure all systems are up-to-date and secure.

• Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Troubleshoot network connectivity issues.

• Create and maintain documentation, including user guides, system configurations, and troubleshooting procedures.

• Implement and enforce security policies to protect data and systems from unauthorized access or breaches.

Requirements:

• Must have remote work experience 1 to 2 years.

• Excellent English-speaking skills

• Experience with ticketing platforms

Администрирование сети Local Area Networking Техническая поддержка Системное администрирование System Administration

ID проекта: #37196224

О проекте

34 заявок(-ки) Удаленный проект Последняя активность 1 месяц назад

34 фрилансеров(-а) готовы выполнить эту работу в среднем за $149

mnomanrajput

My name is Muhammad and I am excited to help you with your project! I have extensive experience in IT support, specifically in end-user support, technical support, maintenance tasks, system updates and security. I have Больше

$250 USD за 1 день
(27 отзывов(-а))
4.9
chaudry137

Hello! My name is Sikandar and I am an experienced IT support engineer with extensive knowledge in local area networking, system administration, technical support, and data centre administration. I have the necessary s Больше

$140 USD за 7 дней(-я)
(6 отзывов(-а))
3.2
krishmaqvan

I am KISHOR, a qualified IT support engineer with extensive experience in providing first-level technical support to end-users via phone, email or in-person. I have the required skills and expertise to help you with yo Больше

$250 USD за 7 дней(-я)
(9 отзывов(-а))
3.1
Madani246810

I can do this I have total 11 years of experience in IT Office365,office 365 migration, google workspace migration to o365,Domain Migration,cross tenant migration,hybrid setup,Tenant to Tenant migration,Active director Больше

$100 USD за 7 дней(-я)
(2 отзывов(-а))
2.8
himanshu7775

Hello Sir, I am an Expert Network Engineer and I am working as Expert Consultant Network Engineer in a Multiple ISP. I have great hands-on experience for more than 7 years in various network technologies. I have ve Больше

$150 USD за 7 дней(-я)
(2 отзывов(-а))
1.3
Cyberze

hello sir i hope you are doing well i wanted to do this job contact with me. i have expertise in this field contact with me i will show you my resume that will enough for your satisfaction

$140 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
Lukwence

Hello there! My name is Lukman and I am a Microsoft Data Platform and PowerBI Super user nominated by Microsoft with over 5 years of experience in various Enterprise ERP Applications. From my experience, I have the kno Больше

$250 USD за 30 дней(-я)
(0 отзывов(-а))
0.0
chibyke15

Hello there! My name is Chibuikem, and I am a technical Support Specialist certified by Google. I understand that you are looking for someone to provide full-time IT support and help with end-user support issues. I bel Больше

$200 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
jefff1982

Hello, I have 24+ yers of remote job experience using Linux windows apple Solaris kfj786 at Gmail I can share cv and and other stuff as well depending on salary Regards, khawaja I noticed you are looking for an IT Больше

$140 USD за 1 день
(1 отзыв)
0.1
imkrrakesh

I am devops engineer with a in depth knowledge of physical and virtual IT infra. Utilising my past expereince and knowledge i will help you out .

$110 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
sathishmms0

Hello there! My name is Sathish, and I am an experienced Azure cloud / System Infrastructure Engineer. I understand that you are looking for someone to help support your full-time IT support needs and provide first-lev Больше

$30 USD за 30 дней(-я)
(0 отзывов(-а))
0.0
khotak2017

You should hire me for the position described in the job description for several compelling reasons: Technical Expertise: I possess a strong technical background with 5+ Years of experience having a deep understanding Больше

$140 USD за 30 дней(-я)
(0 отзывов(-а))
0.0
vw8194095vw

I've been working as an IT Support for almost 15 years, and most of the case are finished by phone or remotely And till now i stil work as an IT Support officer with one of the NGO I will do my best to share and he Больше

$100 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
arrajpoot

Hi sir i have 5 year experience in firewall(sophos, juniper)switches(cisco juniper jetnet dell hp etc) servers (window server 2022 dell hp server sunray server) cctv (Nvr adhua and hikvision ddns ip configuration port Больше

$140 USD за 7 дней(-я)
(1 отзыв)
0.0
mikekalange

I am writing to express my keen interest in the IT Support position, as advertised. With my solid foundation in networking and cybersecurity, acquired through my Cisco CCNA 1-3 and CCNA Cyber Ops certifications, I am c Больше

$150 USD за 10 дней(-я)
(0 отзывов(-а))
0.0
npabua

Experience in Technical Support/IT and has experience with ticketing tools: Zendesk, Salesforce, etc. Also has experience in remote experience for 3years.

$140 USD за 12 дней(-я)
(0 отзывов(-а))
0.0
jaswanthkumar540

Configuration of routing and switching, trouble shooting PC's,Lan wan connection Network problems,os Installation

$140 USD за 3 дней(-я)
(0 отзывов(-а))
0.0
Amit05051989

My self Amit, I have working experience as network engineer. I will provide you best support. I have 6 year ofexperience in this field.

$140 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
vkumbhani774

I have 10+ experience in networking and server security. Managed team as team leader and good ability to troubleshoot and resolve issues.

$200 USD за 7 дней(-я)
(0 отзывов(-а))
0.0
reaganj14

I have 12+years of experience as system administrator. ready to join immediately. hope to hear from you soon. Thank you

$140 USD за 1 день
(0 отзывов(-а))
0.0