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Technical Support Agent

We sell a script used for building Pinterest style websites. We would like to outsource customer technical support for the script on an hourly basis or possibly per ticket basis long term. Common customer needs include installation problems, questions about how to access product features, programming code issues, and bug reporting. No chat or phone calls required. All support would be provided via e-mail. Support tickets would need response within 24 hours. Programming experience with PHP, Javascript, Wordpress, MySQL, and CSS are necessary. English speaker required. We are small but growing. At this time, we average 5 support tickets per week but don't have the technical expertise to properly respond to all tickets.

Квалификация: CSS, Javascript, MySQL, PHP, WordPress

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О работодателе:
( 21 отзыв(-а, -ов) ) Manvel, United States

ID проекта: #4184692

Поручен:

ranganalx

Hi Robin, Good day! Let me work on this. I do have an experience working as a technical support for a software company in the US. Checkout my portfolio([login to view URL]) for more info. I would be the best guy for this as I Больше

$15 USD / час
(263 отзывов(-а))
6.5

4 фрилансеров(-а) в среднем готовы выполнить эту работу за $11/час

Risalat1

Ready to work with you!

$8 USD / час
(89 отзывов(-а))
6.6
getveltrod

Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and te Больше

$15 USD / час
(5 отзывов(-а))
1.3
RavindraH1234567

I assure you the best of effort and services. Ravindra

$5 USD / час
(0 отзывов(-а))
0.0