View Enquiries: Can see all enquiries one by one by click on that, and status should be read/unread.
View Customers: Admin can see everyone's profile as they can see their own, and in the user profile, we missing the update button to save user details. Show all list of customers, by clicking on their name can visit there profile, if the status is off, that customer can't log in on to the website, and if he/she tries to get the notification "You're blocked".
View Advisors: Show all list of advisors, by clicking on there name can visit there profile as they can see their own, if the status is off than the advisor can't log in on to website and if he/she try get the notification "You're blocked". And this advisor profile also not visible on the website anywhere. For example now Ram & Nandu both advisor status is deactivate while those profiles come on to website and they can login.
Add Advisor: Notify email for both advisor & admin, when an advisor add by admin.
Chats & Chat Reports: Admin can see all chat reports one by one. The user/advisor also needs to see his/her own chat that what he has discussed while now he can't read chat after the chat ends.
Payment Reports: Here admin can see the who add the balance in wallet like all the activity regarding adding balance in wallet either user add the balance or advisor add the balance.
Payment Request: If any user/advisor requests for payment so admin receiving that in admin panel but if he makes the payment to the user so he needs to update the transaction id & date into that if he declines then he can leave a message for user or advisor.
Login: If an advisor is login and stay on the website so it needs to show them online-only, while if any advisor is login and leave the website so it's showing him online, but we need to show him online on the active session.
Frontend: If any advisor is login, he can see his profile but on his profile "Let's chat" button should be disable. And put icons on "Popular Topics".
Email Verification: If a user signup on the website, so he/she need to verify email via sending some code or verification link.