Database Knowledge Knowledge Management software

We run an online business selling many car electronics, we also fit these products. We get many daily enquires for e.g. will this fit my car, I am having trouble fitting these, what are the specs etc

We need a database where we can type in the name of the product and topics will appear to answer the main queries for each product – this will help our staff who is great at customer service but do not have the knowledge on the product or it is in paper format

Exact Spec:

• Easy to use interface

• Great search function to show most relevant article

• Colour coded articles 2 main types Knowledge - fitting /shop sales

• Ability to submit new articles to administrator to approve and edit

• Ability to submit revisions to articles

• Ability to search through categories also

• Ability to add images and files such as doc and pdf

also this needs incident management section where we can set time limits and scedule inc users

Квалификация: Управление базами данных, Разработка баз данных, PHP, Python, Интерфейс пользователя / Информационная архитектура

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О работодателе:
( 4 отзыв(-а, -ов) ) United Kingdom

ID проекта: #10341071

23 фрилансеров(-а) в среднем готовы выполнить эту работу за £258


Hi, I understand your requirement to build a knowledge base for the staff to manage the customer queries and issues regarding the purchased product. I can create a knowledge with an option to edit and add new informa Больше

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Hi, nice to see your project description. We shall make you the data base where we can type in the name of the product and topics will appear to answer the main queries for each product easy to use according to your's Больше

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