I have a call center where we have operators doing cold calling for insurance.
If we find a customer interested in getting an insurance quote they need to input the basic info they get from the customer into a system where a sales person will receive it in their side of the system as a new lead. The sales person also will get a pop up message and an alert sound in it computer when they get a new lead.
Also, I need the administrator side of the system where i can add/delete/modify all aspects. Operators, Sales person and more.
I have a draft to show you in paper.
I can discuss price