We don’t have customers, we have advocates that help us spread our mission to replace traditional plastics with eco-friendly alternatives.
We’re a growing team and we’re looking for people to help us WOW our Pela family (customers).
We are a fast growing, ambitious brand that truly wants to leave the world a better place than we found it and we know we can’t do it alone.
If you are a driven, competitive person that wants to have some impact on the world, keep reading to see if we’re a fit!
Mission of Role: To provide remote Customer Service for Open Mind Developments via email and social platforms and Live Chat.
Provide the highest caliber customer service via email, live chat and social media.
Be the first line of communication for customers inquiring about our products, brand, founders, and business
Be an ambassador and advocate of our brand and product line
Problem solve to ensure that our customers are able to have the highest quality experience possible, and you will take matters into your own hands to ensure deliveries, transactions and experiences are never neglected
Work directly with marketing and management team to improve the customer experience by providing your insight and knowledge