request for simple ticketing and document management system

I am searching for very simple ticketing system that can support me in the exchange of information between my different department which are remotely places. The system I need must have the following requirements

1- Support to 10 users concurrent

2- Have Arabic/English interface GUI

3- Support writing tickets in Arabic and English

4- Tickets are tagged with following:

a. Ticket reference number

b. Importance level

c. Support SMS notification sending based on priority

d. Notification of delivery and reading

e. Can attach video, audio, files and images

f. Can create templates to be used as default ticket template with attached e-signatures based on departments

g. Attach time and date stamp

h. Provides both Gregorian and Hijri dates if possible

i. Ability to add and remove access rights and users

j. Ability to categorize users based on access rights and departments

k. Fully encrypted communication of data

5- The system must be on premises

6- Provide different security privileges

7- Provide tracking mechanism

8- Provide reports and logs of all communications

9- Optional support accessing from mobile through website

10- Support the configuration of the ticket reference format

11- Support adding barcode to ticket in templates

12- Time and date stamp for tickets

Квалификация: .NET, Арабский, Программирование на C#, Программирование на C++, PHP

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О работодателе:
( 20 отзыв(-а, -ов) ) riyadh, Saudi Arabia

ID проекта: #19038230

49 фрилансеров(-а) в среднем готовы выполнить эту работу за $1400


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