Hello! I have an issue on 2 sites where the payment goes through but the orders remain stuck in processing. The sites are using the same theme which does not declare Woocommerce support but it was functioning properly until an update. I would like to fix this issue.
We're using the CCBill Payment Gateway plugin. Customers are getting the CCBill notice that payment has been made but the site isn't registering the sale and stays in "payment pending". They are unable to access the content until a manual approval is made. When that is done, the email is finally sent out and the customer has access to the content.
Adult related content (not explicit) but it shouldn't be necessary to see it to work on the site.
Thanks! Looking for a skilled freelancer with good communication!