Ticket System
$30-250 USD
Оплачивается при доставке
I am in need of a Basic Ticket System that is web-based and will be used primarily for customer support. The following skills and experience are ideal for this job:
- Proficiency in web development and design
- Experience in creating and implementing ticket systems
- Knowledge of customer support best practices and procedures
User Management:
User Registration: Users can create an account to access the ticket management system.
User Login: Registered users can log in to their accounts to access the system's features.
Ticket Creation and Management:
Create Ticket: Users can create support tickets by providing necessary details such as ticket subject, description, and priority.
Ticket Assignment: Tickets can be assigned to specific support agents or departments for handling.
Ticket Status Tracking: Users can track the status of their tickets, including whether they are open, in progress, or resolved.
Ticket Updates: Support agents can provide updates and communicate with users regarding their tickets.
Ticket Closure: Tickets can be marked as closed once the issue has been resolved.
Department Management:
Add Department: Administrators can add departments to categorize and assign tickets to specific teams or agents.
View Departments: Users can view a list of departments and their associated tickets.
Mail Server Configuration:
Add Mail Settings: Administrators can configure mail server settings to enable email notifications and communication.
View Mail Settings: Users can view and manage the configured mail server settings.
Security:
Password Encryption: User passwords are securely encrypted using hashing algorithms.
User Authentication: User authentication is implemented to ensure that only authorized users can access the system.
Templates to reply back if there is a new ticket based on the number and so on
ID проекта: #36706174
О проекте
70 фрилансеров(-а) готовы выполнить эту работу в среднем за $264
*** Ticket System *** Hii, Greetings.. Visit us : https://www.freelancer.in/u/infowider11 *** Registration *** Create Ticket *** Add Department *** Mail setting *** Password Encryption We have team of designer a Больше
Hi, Hope you are well, We have best team in our company, We can give you good work on time, Regards
Hi Dear, Sure - I can provide you Modern, attractive & user-friendly web-based ticket system design With Figma or Adobe XD Format - Let me know if you need any other format, and please ping me to get started.!! Th Больше
Hello there, Hope you are doing well. As you are looking for a web developer to built a Ticket system . We have the skill set you need to make this project safe ,secure and Attractive. Gi Больше
I will build ticketing system with mentioned requirements. Give me chance to show you good result. Thanks.....
Dear , I have read your project Ticket Systemdescription. I have done similar projects in past and I can do your work. Please come to private chat to discuss in detail. I am a Professional Graphic Designer with 5+ yea Больше
Hi there, I can build a user-friendly and efficient ticket system for your customer support needs. With my expertise in web development, ticket management, and adherence to security protocols, I read your key features Больше
Hi There! You need of a Basic Ticket System that is Web-based and will be used primarily for customer support, I have seen the project description carefully send me a message for more discussion. As per your proj Больше
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hey I encounter your need about Basic Ticket System that is web-based and will be used primarily for customer support. I have been a professional website developer for five years, during which time I refined my skills Больше
Hi, Greetings of the day....!!! We have gone through your requirement and We have ready system like this , we would like to show you the solution we have . We also believe that codeigniter or laravel will be the best Больше
Please check my Portfolio & Profile. Hello, my name is Salman Agha, having 5+ years of experience in this. I would like to work with you in this job. Please lets have a quick chat. Waiting for your positive response, Больше
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