Seeking a senior product manager to help gather requirements for CRM build out for our marketing platform.
The Product Expert is a role that gains understanding from customer needs, expectations, and context, and translates this into meaningful requirements and specifications for the broader development team to understand and execute.
This role will be responsible for:
- Frequent customer interfaces, to understand their context and expectations,
- Documentation of customer requests, requirements, and expectations,
- Engaging with the development team and project managers to communicate customer needs and expectations,
- Being the bridge between development and execution, and the customers requirements.
- A understanding of CRM tools and their architecture, that can be leaned upon in developing a new CRM solution,
- An understanding of call centers, dialers, or telephony technologies as they relate to dialing/engaging leads,
- Experiencing or an understanding of the health insurance sector is a plus.
30 фрилансеров(-а) готовы выполнить эту работу в среднем за $39/час
Hello This is Sakthi from Colan. This is a placeholder bid. I am discussing your requirement with our CTO & will submit our proposal asap. Thank you, Sakthi V