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Service Now Utility using Python -- 2

1) Get a incoming ticket in Service Now with status "NEW" for assignment group "DATABASE" ,"HARDWARE", "RUN L3 SUPPORT".

2) Retrieve the ticket number, Ticket Priority,Short Descriptioon, Long description from the ticket.

3) If it is a P1 or P2 Ticket Send a mail regarding the ticket (Ticket number and short description in subject line and Long

4.)Insert the ticket details in a DB table (Number, Priority, Assignment Group,Short Description, Description,Ticket

Report:

1) Selct the ticket details from DB.

2) send weekly status email for all the provider groups ("Database","Hardware", "Run_L3_Support")

3) Format of the email: Subject line Weekly incident report,Body: Three different table for 3 assignment groups and corrosponding details in it. Table rows and coloms will follow the DB column names.

Навыки: Python, Автоматизированное тестирование, API, ServiceNow

О клиенте:
( 4 отзыв(-а, -ов) ) Bangalore, India

ID проекта: #34714035

5 фрилансеров(-а) готовы выполнить эту работу в среднем за ₹1230

hareshfinadiya

Hi, I am Haresh, having 12+ years of experience in Software Testing Industry. - Having unique blend of knowledge in Quality Product Delivery, Processes Management, Functional testing, Integration and regression tes Больше

₹1050 INR за 7 дней(-я)
(9 отзывов(-а))
4.0
Ankush47

Servicenow Developer with 6years and 9months of experience. Worked on various modules such as ITSM, Integrations, Event Management, Orchestration, HRSD etc. Have hands-on experience in integrating Snow with various 3rd Больше

₹1500 INR за 7 дней(-я)
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2.5
maheshkharatmk

Having 6.5+ yrs of experience. Have good experience on python. Have good experience on REST API with python RESTx. Have good experience on SQL. Have good experience on Unit Test with pytest.

₹1050 INR за 4 дней(-я)
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rkvrkgit1988

have expertise in ITSM and Integration and would be happy to work on this assignment. and would like to learn more about this opportunity.

₹1500 INR за 4 дней(-я)
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sudarshansnow

This is easy job and can finish in one sitting. you can contact me for more details Sudarshan Puppala +91 77952 77403

₹1050 INR за 7 дней(-я)
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