Chinese Customer Support Executive (Full time)

We are looking for a Chinese who will be in charge of the following task

*** Key Responsibilities:

• Handling all fields involve with the customers such as: solve inquiries, support, open account, money transactions and manage customer data base;

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;

• Provides first line support on a day to day basis for operational problems and other unplanned events that impact on production delivery;

• Consultancy in the area of strategy and operations;

• Business research and analysis, including financial analysis;

• Participation in client engagements, reporting to engagement managers;

• Working in multi – industries, needs to join many another projects from the beginning as create working flow, set up system, testing and so on. Support another teams;

• Providing the new idea to improve the business/ working behavior;

• Other tasks assigned by Manager

We will offer you:

• Working time : 8h/day, 5 days/week

• Excellent opportunities for personal and professional development;

• Work in a dynamic international environment and ongoing on-the-job training;

• Attractive remuneration package commensurate with the experience and performance.

*** Required qualification:

• University education in Economics, Finance...or related field

• Experience in the domain of consulting/advisory is an advantage

• Excellence Communication and presentation skills in English (verbal & non-verbal)

• Advanced MS Office knowledge (MS PowerPoint, MS Excel, MS Word)

• Ability to express and present own opinion; objective argumentation skills; work independently

• Active approach to solving assigned tasks

• Willingness to invest time in its own knowledge and competencies

• Be patience, honestly, teamwork skills

• Ready to work OT, working by shift.

• Be able to work under high pleasure and in multiple tasks at the same time.

Квалификация: Обслуживание клиентов, Клиентская поддержка, Финансовые исследования, Исследования, Salesforce.com

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О работодателе:
( 0 отзыв(-а, -ов) ) Vietnam

ID проекта: #19599942

3 фрилансеров(-а) в среднем готовы выполнить эту работу за $944


Good evening sir I am Amanda, from Chongqing China. I really wanna to be a part of your company. My major is business English, but I have worked 2 years in finance field. I am a consultant of a forex investment compan Больше

$833 USD за 5 дней(-я)
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Hello Hiring Manager, I read your job descriptions carefully, I am very interesting in your job. I have developed apps such as Social networking & lifestyle(Tinder style dating, chatting, sharing), Food & drink(Rest Больше

$750 USD за 12 дней(-я)
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Skilled in business and data analytics using Excel, python and Matlab, have experience in customer experience and investment banking. Native Chinese, Canadian educated.

$1250 USD за 20 дней(-я)
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