Virtual Assistant Position for Online Live Chat Paid US$[url removed, login to view]
We are looking for one Virtual Assistant with great American English comprehension and writing skills to assist us with Live Chat support from 4 PM EST to 10 AM EST. This is not a full-time position so it is a great position for someone that is going to be at their computer anyway doing work, surfing the web or watching TV with their computer on their lap.
Live Chat software will be provided via web access (HTML 5) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.
Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.
This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 20-50 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.
-Roughly 4 PM EST to 10 AM EST
-US$[url removed, login to view]
1. Work daily between 4 PM EST to 10 AM EST.
2. Always-on high speed internet access
3. Latest version of IE, Chrome or Firefox
4. Must sign an NDA (Non-Disclosure Agreement)
5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.
6. Additional languages are a plus. Please note if you know any additional languages.
-Project may be renewed for additional postings if vendor delivers high-quality work.
-Please bid $50 for this project if you are interested as we will base the project on US$0.50 per chat for 100 chats
-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.
-Please put the text "I am able to work part-time between 4 PM EST and 10 PM EST and accept $[url removed, login to view] chat."
-Please email me for additional information.
-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.