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Customer Service - Virtual assistant needed -- 2

We are an E-commerce company looking for a associate for a full-time long-term position. Our current freelancers have been working with us for 4+ years and we were able to find good talented people. We are now looking to expand and are in need of a serious candidate who is looking for a full-time long-term position and can work During USA CST Timezone.

Candidate Role:

Responds to Customer Messages / Emails, Handle Return request / Disputes / Chargebacks,

Available to our customers via Live chat & Corresponds with our team via Group communication. On an average, we get 25 - 30 E-mails, messages and other inquiries/day. So it is a very light work. You will also handle incoming / outgoing phone calls (VOIP). We get on an average of 7 - 10 phone calls/day. So it is an easy and light workload.

General Requirements:

 Excellent communication skills

 Familiar with Microsoft Office (Word & Excel) or Google Docs

 Able to Multi-Task

 Fluent (Reading, Speaking, and Writing) in English.

-- Detail Oriented

-- Creative and Problem solving who can adapt to changes in role.

Квалификация: Клиентская поддержка, Продажи, Телемаркетинг, Виртуальный помощник, VoIP

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О работодателе:
( 2 отзыв(-а, -ов) ) Lombard, United States

ID проекта: #18875225

26 фрилансеров(-а) в среднем готовы выполнить эту работу за $6/час

craigsboss

Good day, I am a professional Customer Service Assistant. I love long term work and I believe I have excellent communication skills. Well, I have a current job with a Credit Repairing Firm. I am working for them fo Больше

$4 USD / час
(13 отзывов(-а))
6.4
bpo0995

I have worked as a customer service agent for many eCommerce businesses and have provided phone support, live chat and email support. I have helped with order taking, order processing, complaints handling, returns, acc Больше

$8 USD / час
(6 отзывов(-а))
6.6
VOTIKO

Hi We are expert in customer support and we can help you with best customer service and virtual assistant service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide t Больше

$6 USD / час
(16 отзывов(-а))
4.9
optimuzz

Greetings! I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold a Больше

$8 USD / час
(11 отзывов(-а))
4.9
okechukwu1

Hello! I would like to be considered for the position of virtual assistant with your company. Although I live in Nigeria, I have no issue with working USA timezones. I have over 2 years of customer support experience Больше

$6 USD / час
(3 отзывов(-а))
4.7
ponnarasiBabu

I read and understood your requirements and I am sure i will be best suitable for this position since i have good experience in handling customer care work, I have handled customer care for companies - Altius technolog Больше

$8 USD / час
(32 отзывов(-а))
4.7
hasinashafad

Hi, I would love to work in your company and be a part of that expansion. I am currently seeking for a customer support role. Long term would be ideal. Kindly ping me so that I can share my resume. I have a good bunch Больше

$7 USD / час
(5 отзывов(-а))
4.2
malbakurtulla

Hello, I hope you are fine. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this project . Looking forward to your reply :)

$5 USD / час
(11 отзывов(-а))
4.0
hirenbrahmbhatt2

Hello, Hope you are doing well, I feel glad to have this kind of job opening here as this is something like area of my interest. I am working in this industry from past 7 years. I got great communication skill so I w Больше

$5 USD / час
(13 отзывов(-а))
3.8
carlos050698

Hello, I'm really interested in this customer service / virtual assistant position. I'm looking for a long term work relation. I have a lot of experience in customer service and being a virtual assistant. I can mana Больше

$4 USD / час
(2 отзывов(-а))
3.5
priyaanbu

Hi There, Interested to work on the project as virtual assistant , Hope training will be provided to handle the work.

$8 USD / час
(10 отзывов(-а))
3.1
Vasily74

Hi there, my name is Vasily, and I would be glad to join you as an experienced virtual assistant for help you with customer service routine duties for your business. You can have a look in my profile for reference a Больше

$10 USD / час
(2 отзывов(-а))
2.4
utpal2019

Good day I would like to apply for this job of Virtual Assistant. I have read the details /instructions and have understood the job requirements. I have read all the points and clearly understand the responsibilitie Больше

$5 USD / час
(1 отзыв)
1.0
gloriajanepalima

Hi, I'm Gloria and I'm an expert when it comes to Customer Service (Calls, Chat and Email support) I also have experience with Telesales and Virtual Assistant work. I worked for 8 years in a Customer Service busines Больше

$3 USD / час
(1 отзыв)
1.2
jasenkajaskic2

Hello, I would like to apply for your job offer. Please contact me as soon as possible so we can discuss it. Best regards, Jasenka M.

$7 USD / час
(0 отзывов(-а))
0.0
AtlanticSoft

Hi, looking forward into providing you with your next long term assistant, the profiles we have available have extensive experience with ecommerce we specialize on staff augmentation near-shoring services in south a Больше

$8 USD / час
(0 отзывов(-а))
0.0
pledres

Hello! Good day! I have carefully read your post and I am an experienced Virtual Assistant. Through my experinces, I have been a Social Media Marketer and managed atleast 15 different social media accounts for Больше

$3 USD / час
(0 отзывов(-а))
0.0
paulineharen

To the Hiring Manager, My name is Pauline Haren. I have been in the customer service industry for over 10 years. I have done call center positions, worked as an email correspondent, and have had over 7 years of mana Больше

$5 USD / час
(0 отзывов(-а))
0.0
Rabby00

Dear Sir, I am youth professional Graphics designer with experience of 5 years and have been offering my services to different companies all over the world. Customer satisfaction is in my prime priorities. If my hona Больше

$5 USD / час
(0 отзывов(-а))
0.0
Vsophis

Hello, I've worked in customer service for 9 years. I'm fluent (Reading, writing, and speaking) in English. I'm familiar with MS Word and Excel/Google Docs.

$8 USD / час
(0 отзывов(-а))
0.0