We are looking to employ enthusiastic and customer-oriented Sales Associate to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis and upselling and cross-selling to existing customers. You should also be able to conduct research on market trends and competitors' products.
To be successful as a sales manager you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.
Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
Actively sourcing new sales opportunities through cold-calling and emailing.
Developing in-depth knowledge of product features and benefits.
Utilizing virtual meetings to build relationships with new customers.
Advise customers on suitable product selection based on their needs and specifications.
Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
Proven sales experience.
Strong analytical and problem-solving skills.
Excellent negotiation and consultative sales skills.
Effective communication skills.
Exceptional customer service skills.