**Please don't apply if you don't have excellent communication skill.**
This is a work from home role where location can be flexible, but Pune is preferable. We require the candidate to have the necessary workspace and equipment including monitor keyboard, fast internet connection, etc.
We are looking for support personnel to provide support globally to our growing customer base.
Budget: 30k INR/Month
• IT Support Experience: 1-3 Years
• Excellent command on English (Verbal and Written).
• Communicate with the users via call and email.
• Experience working in Handling Work/Job Tickets.
• Configuration, Monitoring & Troubleshooting of LAN, WAN, Routers, Switches etc.
• Experience working on RMM and Ticketing tool.
• Support experience with Windows Server 2008, 2012 and later
• Experience working on AD, DNS, DHCP, etc.
• Must have good analytic and troubleshooting skills
• Must be willing to work 24/7 shifts.
• Troubleshooting on Password Reset tools and Remote Control tools
• Troubleshooting of MS Windows & Office, Desktops, Laptops MacBook and Networking
• Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)
• Experience with using and troubleshooting Outlook 2013 within a network environment (permissions, calendar sharing, delegation)
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7, Windows 10 and Office 2013
Nice to have:
• Knowledge of networks and experience of Cisco networking routers/switches
• Windows server administration/implementation
• Knowledge and experience with VMWare
• Working experience with US-based customer.
• Previous experience in IT support companies are preferable
23 фрилансеров(-а) в среднем готовы выполнить эту работу за ₹25854
My name is Abdul Majid and i am from Delhi with having 6+ years experience in IT support role as a system admin, i have good quality IT infra at my home. for more information you can talk to me via on my email id.
I'm exceptionally fluent in English & have an in-depth knowledge and certification of ccna routing and switching. I'm a better employee for this project. All I demand is an opportunity to prove myself
Kindly Review my profile and let me know if you're interested. I've Project handling & network troubleshooting skill set Regards, Abdul +919865996168
Hi There, This seems like an exciting opportunity and I will be happy to offer my skill. I live in the US and I am well versed in providing Managed IT services including technical support to the US market.
I am always determined to deliver projects to my clients before meeting the dead line with 100% satisfaction & loyalty has its own unique project description.