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Technical Writer for Help Desk/Support Process and User Guide Documentation

I am in need of documentation assistance for our IT Help Desk processes. Immediate need is for 4-5 common, repeatable troubleshooting processes. The goal is to provide a runbook of common issues and solutions to our answering service for after hours support.

Due to the nature of the work, I believe a local resource is needed, as we'll need face-to-face/in-person interviews with subject matter experts to walk through processes. After that, working on content remotely is expected. With that - ideally looking for writers in the Portland, OR metro area. Our office is located in Vancouver, WA.

Квалификация: Написание технических текстов, Переписывание статей, Разное, Article Writing, Аутсорсинг бизнес-процессов, Local Job, Написание текстов в сети, Writing

Местоположение: Portland, United States

О работодателе:
( 0 отзыв(-а, -ов) ) Vancouver, United States

ID проекта: #23600812

7 фрилансеров(-а) в среднем готовы выполнить эту работу за $20/час

assignsolver

Hi Dear... I have read and understood all your initial requirements, and I feel, I would be the best choice for this project, I have more than 10 years of working experience in the industry. I am producing quality con Больше

$15 USD / час
(135 отзывов(-а))
6.3
HelpingHut

Welcome to HelpingHut, Here you can find all the solutions related to your tasks. I have huge amount of experience in the field of writing. As a writer, my aim is to generate unique content as per client’s requirement Больше

$15 USD / час
(46 отзывов(-а))
4.8
hajarjob91

I M READY FOR YOUR REQUEST MOTIVATED TALENTED HAVE A GOOD ABILITY TO EXPRESS NICE COMMERCIAL PROFIL GOT IT WHILE MY BANK WORK EXPERIENCE

$20 USD / час
(0 отзывов(-а))
0.0
TheSrcRR

Hello. Thank you for reaching out and being clear about your goals for your project. Documentation can be an overwhelming prospect for any company, but neglecting correct and current documentation can lead to confus Больше

$26 USD / час
(0 отзывов(-а))
0.0
transplantag21

Give the necessary information and I will make it easy to understand for help desk rep and customer.

$24 USD / час
(0 отзывов(-а))
0.0
Majorxtreme1

I have a Masters Degree in Education and wrote the curriculum for the college courses I taught. My training as a UX Designer, along with my time at Apple as a technical software online support person, further makes me Больше

$22 USD / час
(0 отзывов(-а))
0.0
marinarey56

I would have went cheaper but the app won't let me

$15 USD / час
(0 отзывов(-а))
0.0