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Bilingual (French- English) Customer Support Needed

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Project overview:

We're looking for a Bilingual French- English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to German. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:

- Customer support experience in a fast-paced environment

- Great French and English communication skills, both written and oral

- Should love making customers happy!

- Should have the ability to assess each customer’s issues

- Knows how to deal with difficult customers/clients

- Has good analytical and problem-solving skills

- Has good accurate records keeping

- Must be a good team player

- Can work with minimal supervision

- Ability to prioritize and multitask

- Knowledge of Domains, SEO and Analytics is a plus!

- Must be able to work remotely and full-time (at least 40 hours per week)

What We Offer:

- Convenience in working from home

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one(1) year and above

If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!

Навыки: Перевод, Английский (US), Customer Experience

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О работодателе:
( 0 отзыв(-а, -ов) ) Imus, Philippines

ID проекта: #27827613

18 фрилансеров(-а) готовы выполнить эту работу в среднем за $6/час

ChloeDesjardins

Hello, upon reading the description of your project, I believe I could be the right translator to assist you. I possess excellent customer service skills as a flight attendant for Air Canada, currently on lay-off give Больше

$5 USD / час
(76 отзывов(-а))
6.9
Lcglobal

Hello There! My name is Hetty Walkiria, I am English native speaker and fluent in different Languages. I have a degree in international business studies (specializing in marketing and tourism) and worked as a marketing Больше

$4 USD / час
(5 отзывов(-а))
2.0
azizulhaquem7

Honest and professional Article Writing & Copy Typing Expert. Thanks for opening to my profile. I am professional Article Writing & Copy Typing. I Have 2 Years Experience in this sector. I am also Good Article Wri Больше

$5 USD / час
(0 отзывов(-а))
0.0
syedomer3567

We can provide experienced Bilingual French- English customer support agent as many as you want & Not for French only we can also provide Bilingual customer support agents in other languages as well. Let me know if i Больше

$10 USD / час
(0 отзывов(-а))
0.0
agbahoundojocely

Hello, Thanks for your invitation. My name is Jocelyne and I am native French speaker, I specialized in customer service, I just went through the details of the job carefully. I can assure you that I will be able to me Больше

$5 USD / час
(0 отзывов(-а))
0.0
jessica18L

Hello, if you need an experienced, reliable customer support worker, don’t look elsewhere! About me: - French Native Speaker, fluent in English and Spanish - Master’s degree in digital marketing, Linguistic consulta Больше

$5 USD / час
(0 отзывов(-а))
0.0
darelamen39

Hi, I'm Talel , I speak English and French fluently, Arabic is my native language and i speak primary German. My degree is in hospitality, i'm interested in your offer and it suits me perfectly. i'm open for further di Больше

$5 USD / час
(0 отзывов(-а))
0.0
Jafds

What makes me the best candidate on this project is precisely the fact that I am: • Very punctual • extremely helpful • I perform all services carefully • And I love helping people

$5 USD / час
(0 отзывов(-а))
0.0
alihonouemilien

Hello, My name is Emilien, I am an expert in customer service management. I have more than 5 years of experience in online store management. I have gone through the details of your work with care and through my experi Больше

$5 USD / час
(0 отзывов(-а))
0.0
Fhedfi

Dear Sir/Madam, I'd like to express my interest in your website and the available position for "Customer Support " so In this message, I want to express my high motivation to get a work opportunity on your website as Больше

$5 USD / час
(0 отзывов(-а))
0.0
traceisme

Good day!   I'm Thierry, I graduated in sciences, major mathematics. My native language is French, I'm fluent in English and I speak conversational Spanish. I really like your project and I would love to work with you Больше

$7 USD / час
(0 отзывов(-а))
0.0
mahabasse

Hello , I'am Native French speaker with excellent English, I have more than 13 years of expérience in customer service, Sales and marketing, Technical support, for many know compagnies lik Microsoft, Cisco, Lenovo, Au Больше

$16 USD / час
(0 отзывов(-а))
0.0
ebudemurphy

Bonjour. Je suis EBUDE mais mes amis et ma famille m'appellent E.B. Je viens du Cameroun (un pays où l'anglais et le français sont les langues nationales) Une fois que j'ai lu votre article, je n'avais aucun doute qu Больше

$8 USD / час
(0 отзывов(-а))
0.0
vvpremnath07

Perfect at timing best experience in translating cheap rate good work I will complete your work in less time (quick)and easy perfect translating language

$4 USD / час
(0 отзывов(-а))
0.0
lightingenactics

It is very nice. First I think it doesn't work properly. But it is work properly. So you can work here and earn money.

$9 USD / час
(0 отзывов(-а))
0.0
limonh580

i am interest for doing you job, and i am doing my best for take your regard. i know i am new but am not new for doing freelancer. my work will judge me who i am

$4 USD / час
(0 отзывов(-а))
0.0
latiefdul32

I am late. and it looks like I am interested in this job Even though I only had a high school education, believe me, if you give me a job opportunity. I will give you results that are far from what you can imagine. tha Больше

$4 USD / час
(0 отзывов(-а))
0.0
amoromar

Dear Sir / Mme My name is Omar Amor I am 31 years old, I am looking for a long term job, I am from Canada I speak Arabic and French very very FLUENTLY. I read your job's description that's why I am applying for, my Больше

$7 USD / час
(0 отзывов(-а))
0.0