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BILINGUAL (Korean-English) Non-Voice Customer Support

Hello, everyone! We’re looking for Remote Bilingual (Korean - English) Customer Support (email & chat support).

We are Strikingly

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Your job is to spread happiness and create WOW moments to our customers, specifically:

- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone

- Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)

- Translate our product and all customer communications like newsletters, lifecycle emails and more

- Develop expertise on our product and internal software to help our customers efficiently

- Maintain happiness and positivity in every customer and team interaction

We ask our Happiness Officers to have:

- Professional level Korean and English communication skills

- Strong passion to help people with different learning curves

- Deep love for learning new things, problem solving, and analytical skills

- Experience in customer service in a fast-paced environment

- Availability to work at full time capacity (40 hours per week)

- Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection

And we offer our all our Happiness Officers:

- Convenience in working from anywhere

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one (1) year and above

If you are looking for a stable and long-term job, submit your proposal and share a brief summary of your experience!

Навыки: Перевод, Клиентская поддержка

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О работодателе:
( 0 отзыв(-а, -ов) ) Roosevelt, Philippines

ID проекта: #31661125

13 фрилансеров(-а) готовы выполнить эту работу в среднем за $7/час

gganji8

Greetings from Korea! I confirm that I can handle this job timely Looking forward to hearing from you soon. Regards, Darren Lee

$15 USD / час
(15 отзывов(-а))
4.9
victornoel207

Hi, I can do it perfectly. Please award me on this project. So we can discuss more. Thank you! Moshiur R.

$5 USD / час
(18 отзывов(-а))
4.3
sanskar860294237

I am personally perfy for this job so please give me one chance nane Shubham [login to view URL] graduate So please give me one Chance to do it

$5 USD / час
(0 отзывов(-а))
0.0
madsguzo

i will not [login to view URL] we all know that this pandemic time is needed of money for a living, but that's not mean for me that i will demand higher from my employer since, they already know that they will pay accordingly Больше

$5 USD / час
(0 отзывов(-а))
0.0
shahmurtazaali03

I've thoroughly read your project description and am confident that I have the necessary skills to provide you with 100% satisfaction.

$5 USD / час
(0 отзывов(-а))
0.0
honeybutto54

hello i read your note so i can do both things .but its depends on your demand .so i will try my best .

$5 USD / час
(0 отзывов(-а))
0.0
bubblylife614

Hello, I would love to propse for this job. After graduating from Highschool, I studied for one year as an international relations student. After leaving university, working as a part-time freelancer with Treeclibing Больше

$5 USD / час
(0 отзывов(-а))
0.0
rhealynabatayo30

Looking forward to contribute my skills and experience to your administration. I am confident that I will succeed in this position. My background experience as an online English tutor, provide me the relevant for this Больше

$5 USD / час
(0 отзывов(-а))
0.0
apuraneden12

Hi I'm Eden I am willing to be part of your career. I am very hardworking ,optimistic ,passionate in terms of work.I'd like to give more creative and professional one.

$5 USD / час
(0 отзывов(-а))
0.0
Seul82

Dear Sir/Ma'am Hi! I have a bachelor degree in English literature. I can translate English and Korean and I am passionate about my works. I even used to work at an English academy and have many experiences related wit Больше

$10 USD / час
(1 отзыв)
0.0
ms22210

Hi there, I hope you are well! Let me introduce by myself briefly. My name is Kevin and I have lived in Australia for 10+ years and now I'm located in Korea for my personal circumstance. Therefore, I'm native Korea Больше

$20 USD / час
(0 отзывов(-а))
1.2
mdkaiyum7798

at fast thanks for connect with me for your project. i have carefully read your description. and then i decide, i want to do your project. i think i'm a best candidate on your job. i'm very interested for your project Больше

$5 USD / час
(0 отзывов(-а))
0.0
Seafat

Hello sir, This is my new account. At fast, I read your all requirement very carefully and I hope I will perfect to complete this work . In the past 2 month, I involve with a company and I was done same work in this Больше

$5 USD / час
(0 отзывов(-а))
0.0